Customer Service

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay -...

**Title: Customer Service Officer** **Location : SENAI, JOHOR** **Salary range : RM 4,500 - RM 5,500** **Requirements**: Minimum with a Diploma in Business with minimum 2 years of working experience in related capacity; Able to communicate and write in English, Bahasa Malaysia and Chinese; Proficient in communications and presentation; Proficient in...

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

Provides customer service support and acts a customer service representative backup. - Partners with the sales team, and internal departments to meet and exceed customer's service expectations. - Compile daily lists of leads and contact them or delegate individual leads to sales director. - Support marketing executives in organizing various projects. Creates...

**Job description** **Warehouse Customer Service Officer** **Senai, Johor** **What does a Warehouse Customer Service Officer job description include?** - Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. - Complies with federal, state, and local...

Maintain organized customer records purchase, orders and report month-end goal setting to senior management. - Coordinate the creation and distribution of presentations and supporting documents to assist the sales team in generating business leads. - Assist senior management by completing orders and informing customers about delays and delivery dates. -...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team...

**Responsible for dealers’ online ticketing inquiry solutions as follows**: - Part activation. - Check part availability. - Order Management (placing orders/order cancellation). - Checking on claim submission/ claim status. - Check and release blocked orders. - System problems escalation to the relevant IT support team. - Portrays positive teamwork. -...

Job Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

**Responsibilities**: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...

**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...

EL06076 - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer...

**MAIN DUTIES/ RESPONSIBILITIES** →Be the window contact with customers on all enquiry →To ensure customers requirements on quantity, prices and delivery schedule are acceptable →Maintain customer selling price & customers part number →PO confirmation through customers EDI & SAP system, new PO order entry →Ensure customers PO rescheduled...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...