Customer Service Officer
5 months ago
**Responsibilities**:
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
**Salary**: RM3,000.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
-
Customer Service Officer
5 months ago
Senai, Malaysia Agensi Pekerjaan LHC Sdn Bhd Full time**Title: Customer Service Officer** **Location : SENAI, JOHOR** **Salary range : RM 4,500 - RM 5,500** **Requirements**: Minimum with a Diploma in Business with minimum 2 years of working experience in related capacity; Able to communicate and write in English, Bahasa Malaysia and Chinese; Proficient in communications and presentation; Proficient in...
-
Warehouse Customer Service Officer
6 months ago
Senai, Malaysia LIMA BINTANG LOGISTICS SDN BHD Full time**Job description** **Warehouse Customer Service Officer** **Senai, Johor** **What does a Warehouse Customer Service Officer job description include?** - Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. - Complies with federal, state, and local...
-
Warehouse Customer Service Officer
6 months ago
Senai, Malaysia LIMA BINTANG LOGISTICS SDN BHD Full time**Job description** **Warehouse Customer Service Officer** **Senai, Johor** **What does a Warehouse Customer Service Officer job description include?** - Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. - Complies with federal, state, and local...
-
Customer Service Officer
5 months ago
Senai, Malaysia ASJ COMPONENTS (M) SDN BHD Full time**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...
-
Customer Service Officer
5 months ago
Senai, Malaysia ASJ COMPONENTS (M) SDN BHD Full time**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...
-
Customer Service Officer
5 months ago
Senai, Malaysia MINDE Group Full timeProviding introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...
-
Customer Service Officer
6 months ago
Senai, Malaysia MINDE Group Full timeProviding introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...
-
Customer Service Officer
5 months ago
Senai, Malaysia APNKL Full time**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Resistor Manufacturer** **Salary Range: Basic MYR1,900 - MYR3,500** **Working Days: Mon - Fri** **Working Hours: 8am - 5:30pm** **Location: Senai, Johor Bahru** **Benefit: Panel Clinic, Medical Claim, Dental Claim and Insurance** MAIN DUTIES / RESPONSIBILITIES 1....
-
Customer Service Professional
3 weeks ago
Senai, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full timeJob Title: Customer Service OfficerLocation: MalaysiaCompany Overview:A global company seeking a Customer Service Officer to manage client relationships, ensure customer satisfaction, and handle inquiries efficiently.Job Responsibilities:Respond to customer inquiries, resolving issues promptly.Coordinate with internal teams to ensure timely delivery and...
-
Senior Customer Service Officer
4 weeks ago
Senai, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full timeJob Title: Senior Customer Service ExecutiveLocation: Senai, Johor BahruCompany Overview:This leading manufacturing company specializes in precision engineering and innovative technology solutions for various industries. They are seeking a Senior Customer Service Executive to lead and enhance customer service operations, ensuring the highest level of...
-
Senior Customer Service Officer
4 weeks ago
Senai, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full timeJob Title: Senior Customer Service ExecutiveLocation: Senai, Johor BahruCompany Overview:This leading manufacturing company specializes in precision engineering and innovative technology solutions for various industries. They are seeking a Senior Customer Service Executive to lead and enhance customer service operations, ensuring the highest level of...
-
Customer Service
5 months ago
Senai, Malaysia Printpack (M) Sdn. Bhd. Full timeFollow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...
-
Customer Service
5 months ago
Senai, Malaysia Printpack (M) Sdn. Bhd. Full timeFollow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...
-
Customer Service Officer
6 months ago
Senai, Malaysia JOBBUILDER Full timeManage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team...
-
Customer Service Officer
5 months ago
Senai, Malaysia ASJ COMPONENTS (M) SDN BHD Full time**MAIN DUTIES/ RESPONSIBILITIES** →Be the window contact with customers on all enquiry →To ensure customers requirements on quantity, prices and delivery schedule are acceptable →Maintain customer selling price & customers part number →PO confirmation through customers EDI & SAP system, new PO order entry →Ensure customers PO rescheduled...
-
Customer Service Liaison
2 weeks ago
Senai, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full timeJob Title: Customer Service LiaisonCompany Overview: Agensi Pekerjaan Minde Group Sdn Bhd is a global precision engineering company delivering high-quality manufacturing solutions.Job Responsibilities:Manage client relationships, ensure customer satisfaction, and handle inquiries efficiently.Coordinate with internal teams to ensure timely delivery and...
-
Customer Service Officer
6 months ago
Senai, Malaysia MINDE Group Full timeJob Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...
-
Customer Service Officer
6 months ago
Senai, Malaysia JOBBUILDER Full time**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...
-
Freight Customer Service Executive/officer
5 months ago
Senai, Malaysia LIMA BINTANG LOGISTICS SDN BHD Full time**JOB DESCRIPTION** **CUSTOMER SERVICE EXECUTIVE (Freight Forwarding)** **Senai, Johor** **Klang, Selangor** **Responsibilities**: - Receive the booking from customer / assign by HOD. - Ability to execute the delivery to meet customer objective without error and mistake, strictly adhere to customer SOP. - Provide good communication to customer and...
-
Customer Service Officer
5 months ago
Senai, Malaysia JOBBUILDER Full time**Responsibilities**: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...