Customer Service Officer

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Logistics Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay -...

Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team...

**MAIN DUTIES/ RESPONSIBILITIES** →Be the window contact with customers on all enquiry →To ensure customers requirements on quantity, prices and delivery schedule are acceptable →Maintain customer selling price & customers part number →PO confirmation through customers EDI & SAP system, new PO order entry →Ensure customers PO rescheduled...

**MAIN DUTIES/ RESPONSIBILITIES** →Be the window contact with customers on all enquiry →To ensure customers requirements on quantity, prices and delivery schedule are acceptable →Maintain customer selling price & customers part number →PO confirmation through customers EDI & SAP system, new PO order entry →Ensure customers PO rescheduled...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...

Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow - up with plant personnel as needed - Internal scheduling (with sales/ production) - Project pricing/ provide quotes to customers - Follow-up and confirmation of orders - Able to manage 5 to 10 customers with wide range of products per...

A' Freight & forwarding services Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

Responsible to create quotation and sales order for customers, rise any complain issue by customer regarding product. - Create a new sample requested by customer. - Calculate formula for every order issue and distribute to responsible colleague. - Create monthly report for total sales and in-out material order. - Filling and recording documents, and others...

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

**Industry: Metal Stamping & Plastic Injection Molding** **Working Hour: 8am - 6pm (Mon to Fri)** - Deal with customer’s order and liaise with production department for order fulfilment - Responsible to liaise with forwarders arrange shipment and prepare necessary documents for incoming & outgoing shipment - Prepare delivery order for finished parts to be...

EL06076 - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer...

**Responsibilities**: - Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering...

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

**Purchasing Officer**: **Responsibilities**: - Receive customer forecasts and distribute them to vendors. - Issue purchase orders (PO) to suppliers based on forecasts and coordinate material call-ins according to the production plan. - Ensure sufficient materials are available for the production plan. - Handle daily operational purchasing needs. - Perform...

_ **Responsibilities**:_ - Providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. - Build customer relationships via good communication and field visit. - Ensuring the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer...

1) Send /Fetch workers to/from panel clinic/hospital/bank/Air Port and etc. 2) Submit document to government/local authorities others required places (KWSP, Socso, Post Office, Custom, Bank, Majlis Daerah and etc). 3) Assist in office duties such as photocopying documents, laminate, bind documents, delivering files, dispatching files. 4) Assist in...

Provides customer service support and acts a customer service representative backup. - Partners with the sales team, and internal departments to meet and exceed customer's service expectations. - Compile daily lists of leads and contact them or delegate individual leads to sales director. - Support marketing executives in organizing various projects. Creates...