Learning & Development Manager

4 weeks ago


Kuching, Malaysia Pullman Kuching Full time

**Job Description**:

- Analyzes training needs in the hotel.
- Review training policies, procedures and practices and recommends improvement to management.
- Assists department heads in the selection and training of department trainers.
- Develops annual hotel training plans and prepares quarterly reports to management
- Develops hotel training budget.
- Maintains employee, supervisory and management record of training.
- Conducts an orientation to new employees
- Oversees on the job training of new employees.
- Monitors present and future trends, practices and systems in the training field
- Work Experience
- Previous experience in a similar capacity with a five star hotel.
- Strong interpersonal and communication skills.
- Strong customer service orientation.
- Multi lingual skill is an advantage.
- Ability to work well in high pressure situation.

**Benefits**:

- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.



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