(Mandarin/cantonese) Customer Service Executive

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service english Customer Service Agent Mandarin or Cantonese Voice Support - Qualification: Completed with SPM, UEC, ICGSE...

**Position**:Customer Service (Mandarin / Cantonese Speaker)**: - **Working Location**:KL Sentral, Malaysia - **Working Hours**: Mon-Sun 9 am-6 pm, rotational week offs and OT when needed - **Working Days **:Monday to Sunday (5 days in week with rotational Week off!!) - **Salary **:Basic : RM 4000 basic, KPI bonus - **Qualification **:SPM, Diploma or Degree...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English - SPM, Diploma or Degree holder with...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences. - Develop a deep understanding of the company's products or services. - Quickly learn new information or processes related to products, services, or customer care procedures. - Ensure compliance with company policies and procedures,...

Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base - Identify and relate with various customer needs and scenarios - Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner - Transfer customers to appropriate departments when...

Language: Traditional Cantonese+ English (Local only) Fresh/Experience Diploma +Degree RM 3,800 **Salary**: RM3,500.00 - RM3,800.00 per month Application Question(s): - Are you Fluent in Cantonese, and English Language proficiency (reading, writing, speaking and aural comprehension) **Education**: - Diploma/Advanced Diploma...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Fluent both Cantonese and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS experience Ready and...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. - Manage live chat. - Follow communication procedures, guidelines and policies. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships...

**Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...

**Responsibilities**: - Respond promptly to customer inquiries in Bahasa, Cantonese, and English. - Handle and resolve customer complaints in a professional manner. - Ensure customer satisfaction through effective communication and problem-solving skills. - Collaborate with team members to achieve customer service targets. - Maintain accurate records of...

**Desired Competencies** (Technical/Behavioral Competency) **Must-Have** 1. Core Java 3. Ability to debug the code and find the issues. 4. Experience in Java core concepts 5. Experience with Databases 6. **Should have proficiency in English, Cantonese / Mandarin (Preferably both)** **Good-to-Have** 1. Airline Domain Knowledge 2. Advanced...

**The Opportunity: Customer Service Executive for Mandarin or Cantonese Speaker Only** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a...

Our cozy office, situated at Megan Avenue II, boasts a prime location that offers convenient accessibility via both the LRT KLCC and MRT Ampang Park. We practice work-life balance, ensuring that our employees have the flexibility to maintain a healthy equilibrium between their professional and personal lives. Moreover, our colleagues in the office embody a...

Vacancy: Customer Service - Cantonese Speaker (Day Shift) - Location: Kuala Lumpur, Malaysia **Salary**: RM4000 + KPI Bonus. Head Counts: 8 Start Date: 5th February 2024. Working Hour: Mon - Sun 9am - 6pm, (5 days a week) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support &...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. 职位类型：全职 薪资： RM5,000.00至RM7,000.00（每月...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Client background**: Our client is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. **Tenure**: 2-year contract _(Renewable)_ **Basic salary**:RM 2000 -...

**Role**:Chat Support Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: chat - Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. 职位类型：全职 薪资： RM5,000.00至RM7,000.00（每月...

Position: Webhosting - Cantonese + Mandarin Speaker Location: WFH; Office in Bangsar South Working hours: 8 AM - 5 PM / 9 AM -6 PM / 10 AM - 7 PM Working days: Monday to Friday Start date: 27 May 2024 **Responsibilities**: - Accountable for addressing and resolving customer concerns while leveraging chat to upsell within an expanding customer...