Center Manager

**Are you FUN, PASSIONATE, and TRUSTWORTHY?! Come and be part of our team! REDBERRY CONTACT CENTER SDN BHD is currently looking for new hires.** **LOCATION: Redberry City, Seksyen 13, Petaling Jaya** **WORKING DAYS: Monday - Friday, 9 :30 am - 7:00 pm** **BASIC SALARY: RM2500 - RM3500** **OVERRIDING COMMISSION: UP TO 5K** **Requirements**: - At least 1...

Qualifications: **Requirements**: - Experience working in or with Canada or Australia region - Minimum 5 years of work experience in the related field/industry (Technology, E-Commerce, BPO, Customer Care) - Prior experience in managing a customer support operation is preferred - Demonstrated experience in implementing cross company business processes across...

**Responsibilities**: 1. Centre Management - To handle student enrolment and registration - To maintain professional teaching and student management 2. Student Recruitment - To ensure and carry out all marketing activities - To manage the centre event 3. Centre Communicator - To deal with inquiries and parent consultation **Requirements**: - At least 3...

**A Snapshot of Your Day** You kick your day off as Accounting Service Center Manager Asia Pacific by meeting with your direct reports, the function leads, to discuss the state of the transition, the latest team updates, and strategic initiatives to improve the process efficiency within your remit. Next you talk to the Head of Accounting for one of your...

Experience:Min 5 Years Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our customers - Able to work...

**What you will do** - This person will join the sales team in Malaysia. He/she will develop sales opportunities with the Accounts in Data Center sector, assist sales teams in converting opportunities to secured sales. Also, he/she will utilize business acumen in order to understand the customer's business for each of the assigned accounts, provides industry...

**What you will do** - This person will join the sales team in Malaysia. He/she will develop sales opportunities with the Accounts in Data Center sector, assist sales teams in converting opportunities to secured sales. Also, he/she will utilize business acumen in order to understand the customer's business for each of the assigned accounts, provides industry...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Responsibilities**: - Phone operator - Telemarketing - call follow-up on existing and/or new patient database - Tele-consultation - Social Media, etc. - Manage patient complaints - Salesforce CRM System - Patient registration - Appointment scheduling - Appointment management - Demand / Supply evaluation - Change/reschedule appointments whenever...

Experience:Min 5 Years Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our customers - Able to work...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

Working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler). - Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health. - Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento,...

Working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler). - Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health. - Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento,...

Attend to and answer inquiries from customers by clarifying desired information; researching, locating, and providing the desired information; - Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems; - Provide customers with product and service...

The Workforce Management Specialist prepares and produces work volume and staffing forecast dashboards, comparative data on results vs. forecasts, identifies opportunities for improvement, and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. - Creates reports and...

Working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler). - Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health. - Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento,...

Working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler). - Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health. - Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento,...

**Job description**: - To handle documentation, profile and basic administration. - In charge of general housekeeping of the center, including inventory management and ordering supplies. - To organize and manage day-to-day works. - To consult and coordinate with health care team to assess, plan and implement screening plan. - To upkeep the high standards of...