Technology Support Associate

3 weeks ago


Subang Jaya, Malaysia tekkis Full time

What you will do
As a Customer Service Tech Support at Tekkis, you will be tasked with:

- Addressing and resolving inbound customer support inquiries
- Working with internal cross-functional partners to resolve customer inquiries
- Able to simple query on SQL Workbench to retrieve customer data
- Ensure each inquiry is “resolved” form the customer’s perspective
- The ability to comprehensively research and review complex problems to determine the best solution
- Able to demonstrate experience developing and exercising strong judgement skills
- Stays cool under pressure
- The ability to demonstrate empathy and emotional intelligence with customers while determining a solution to their needs
- Eagerness and ability to work in fast-paced, startup-like environment
- Teachable attitude and commitment to a growth mindset in the workplace
- Demonstrated ability to work and collaborate within a team

**; Requirements**: - What You Need To Have
- Experience in Customer Service
- Ability to use MySQL queries
- Possess problem-solving skills and good communication skills.
- Experience in ability to quickly learn new systems and business processes
- Excellent organisational and time management skills
- Self-driven, motivated, flexible, and innovative

What Is Nice To Have
- 1 year experience in Customer Service


  • Technical Support

    2 weeks ago


    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:Job Description:About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an...


  • Subang Jaya, Selangor, Malaysia Danaher Full time

    Primary Responsibilities:Cost AnalysisPurchase Order CreationDocumentationBasic Qualifications:Proficiency in procurement software and Microsoft ExcelDetail-oriented with excellent organizationalAdvanced multi-tasking skillsPreferred Qualifications:Experience raising purchase requisitions in SAPAdvanced experience with Microsoft ExcelTeam-oriented mindset...


  • Subang Jaya, Malaysia Mamee-Double Decker (M) Sdn Bhd Full time

    The Technology intern is responsible for performing the operational support, maintenance, and development activities of MAMEE's enterprise solutions. - Day to day business support of enterprise solutions. - Training and deployment of assigned software. **Job Requirements**: - Bachelor's degree in IT, Computer Science and/or equivalent. - Skills to envisage...

  • SAP BPC Consultant

    2 weeks ago


    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of...


  • Subang Jaya, Malaysia Mamee-Double Decker (M) Sdn Bhd Full time

    The Technology intern is responsible for performing the operational support, maintenance, and development activities of MAMEE's enterprise solutions. - Day to day business support of enterprise solutions. - Training and deployment of assigned software. **Job Requirements**: - Bachelor's degree in IT, Computer Science and/or equivalent. - Skills to envisage...


  • Subang Jaya, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    **What you will experience in this role**: - Maintaining and supporting the SAP Core System and ongoing development and enhancement with quality assurance in SAP FI and linked solutions. - Maintaining the documentation (Business Processes Description, End-User Manuals, Training Doc, Testing Cases, etc.) of the SAP Core System in the field of FI (including...


  • Subang Jaya, Malaysia OSC Orthopaedic Specialist Centre Sdn Bhd Full time

    JOB SUMMARY Responsible for overseeing the functions of the IT department, which includes the maintenance of the IT infrastructure, internet services, Hospital Information System (HIS) Communication, and any other functions related to Information technology. Need to be able to troubleshoot on network-related items, and computer hardware as well as to be able...


  • Subang Jaya, Selangor, Malaysia Johnson & Johnson Full time

    Associate Market Access Manager Location: Malaysia At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and...

  • Technical Support

    4 weeks ago


    Petaling Jaya, Malaysia DXC Technology Full time

    About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

  • Senior IT Engineer

    3 weeks ago


    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:Provide expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and...


  • Petaling Jaya, Malaysia DXC Technology Full time

    **_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...

  • Technical Support

    4 weeks ago


    Petaling Jaya, Malaysia DXC Technology Full time

    DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and...


  • Subang Jaya, Malaysia Wavelet Solutions Sdn Bhd Full time

    **Job description** BigLedger has an opening for Cloud Support Engineer that has a background in accounting and has good communication skills. This position would primarily be responsible for communicating with customers to help resolve their issues faced while using our ERP software. **Responsibilities**: - Understand and analyse customer's...


  • Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    Responsibilities:Serves as a point of contact to deliver a best in class experience for candidates and hiring managers at all levels.Maintain accurate and up-to-date requisition and candidate information in our Applicant Tracking System (ATS) Workday, including posting of requisitions via associated sourcing tools, offer management and hiring process...

  • It internship

    6 days ago


    Subang Jaya, Selangor, Malaysia Dxc Technology Full time

    Job Description: DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Technical Support

    2 weeks ago


    Petaling Jaya, Malaysia DXC Technology Full time

    Job Description:Job Description:About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an...

  • IT Technical Support

    1 month ago


    Subang Jaya, Malaysia SYNIC Consulting Sdn. Bhd. Full time

    **Job Description / Requirement**: - Bachelor’s Degree in computer Science / Bachelor’s Degree in Information Technology/ Accountancy / CIMA qualified professional with at least 3 years of Procurement experience or equivalent - Good Work ethics and discipline - Ability to present and communicate effectively in English, written and verbally - Analytical...

  • Sales Support

    4 weeks ago


    Subang Jaya, Selangor, Malaysia Randstad Malaysia Full time

    about the company:Randstad is partnering with a top MNC that specializes in producing and distributing laminate products. The company is expanding their footprint in Malaysia and looking for a Sales Support as part of their growth strategy.duties and responsibility:Make outbound calls to potential clients and prospects with the aim of generating leads and...

  • Finance Analyst

    4 weeks ago


    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of...


  • Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:Responsibilities: Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and...