Customer Service-travel Company-open for Fresh
6 months ago
_**Address : Office Suite 01-13, 13th Floor, Menara Symphony, No.5, Jalan Prof. Khoo Kay Kim Seksyen 13, 46200 Petaling Jaya, Malaysia**_
Skills and Qualifications Skills
- Ability to multi-task and prioritize your workload
- Analytical and questioning mindset is an advantage
- Pragmatic approach to problem solving
- Work well under pressure with good time management skill
- Discernment and the ability to assess a situation objectively
- Attention to detail with excellent numeracy and literacy
**Qualifications**:
- Relevant insurance and contact center (BPO) experience is preferred
- Experience in customer service, assistance, insurance, or medical industry preferred
- Excellent written and spoken English, Bahasa Malaysia and Bahasa Indonesia
- Applicant must be a Malaysian citizen or residence status
**Responsibilities**:
- **Proper use of the case management system to record down case activities and plan new tasks -**:
- **Provide quality assistance solution to our customers -**:
- **Able to work on a rotating shift basis, and to ensure prompt case handling with proper handover to the next person in the upcoming shift**
**Job Types**: Full-time, Fresh graduate
**Salary**: RM2,900.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- Are you comfortable to work rotational shift (Yes/No)
**Education**:
- Bachelor's (required)
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