![TODAK CULTURE SDN. BHD.](https://media.trabajo.org/img/noimg.jpg)
E-commerce Executive
2 weeks ago
We are seeking a motivated and detail-oriented E-commerce Executive to join our team. This individual will play a crucial role in managing our online presence, ensuring smooth operations across multiple platforms, and driving sales growth.
**Responsibilities**:
**1. Platform Management**:
- Monitoring Company's e-commerce platform such as Shopee, Lazada and Tiktok.
- Planning design homepage campaign for Shopee and Lazada.
- Carry out a comparison report for after sale.
- Communicate with third-party person from Shopee and Lazada.
- Set up for campaign list such as free gift, vouchers, etc.
- Submit product list for Shopee and Lazada host livestream.
- Handle Tiktok live (backend) and manage script for the host about the company's product for livestream.
- Setting up the flash sale, vouchers and ADS for Tiktok livestream.
- Creating frameworks that transform
**2. Inventory Management**:
- Monitor product availability and coordinate with the inventory team to ensure seamless fulfillment.
- Track and manage stock levels across all platforms to prevent overselling or stockouts.
**3. Customer Interaction**:
- Respond promptly to customer inquiries and concerns on all platforms, providing excellent customer service.
- Handle product-related questions and provide detailed information to potential buyers.
**4. Order Fulfillment**:
- Coordinate order fulfillment, including packing, shipping, and delivery, ensuring timely and accurate shipments.
- Track and confirm order status to keep customers informed.
**5. Marketing and Content**:
- Utilize basic design and copywriting skills to enhance product listings, optimizing product descriptions and images for maximum conversion.
- Collaborate with the marketing team to execute promotional campaigns and strategies.
**6. Market Research**:
- Stay updated on industry trends, competitor activities, and customer preferences to improve product listings and marketing efforts.
**Qualifications**:
- Bachelor's degree in business administration, marketing, or a related field. Relevant work experience may be considered in lieu of a degree.
- Previous experience with Shopify and other e-commerce platforms is essential.
- Familiarity with Malaysia's online selling platforms, including TikTok, Shopee, Lazada, and others.
- Excellent organizational and time-management skills.
- Strong attention to detail and problem-solving abilities.
- Effective communication skills, both written and verbal.
- Basic design and copywriting skills are a definite plus.
- Proactive, self-motivated, and able to work independently.
- Ability to work in a fast-paced and dynamic e-commerce environment.
- Familiarity with e-commerce trends and best practices.
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales Coordinator: 2 years (preferred)
Ability to Commute:
- Cyberjaya (required)
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