Digibank Malaysia Project

5 months ago


Petaling Jaya, Malaysia Grab Full time

**Job Description**:
**Get To Know The Team**:
Grab is leading a consortium for Digital Bank licence and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new Digibank with us.

**The Day-to-Day Activities**:

- Responsible in resolving technical issues and providing support to stakeholders
- Support the launches of products and features, working with both business op and engineering to gather requirements, configurations setup and testing for related products.
- Responsible in helping to improve reliability, stability and scalability challenges with other engineering teams
- Resolve technical issues that cannot be resolved through normal operations and maintenance procedures and
- Support the launches of products and features, working with both business op and engineering to gather requirements, configurations
- Provide leadership on outage calls in order to drive issue resolution and limit impact to the user.
- Collaborate with Engineering, Product Development, and Customer Service teams as required in order to drive long-term product improvements.
- Participate in “standby” on an as needed basis to ensure that expert level support is available on a 24×7 basis.
- Support the development and delivery of training programs and support documentation to other departments on new operation, maintenance, and troubleshooting procedures.
- Provide expert on-site and remote support during major software upgrades

**The Must-Haves**:

- Must have at least 2 years experience related to support or operations.
- Must have strong understanding of support flows and procedures
- Must know how to debug basic mobile hardware and software issues
- Must be fluent in both English and the local native language such as Malay, Chinese, Tagalog, Thai or Vietnamese.
- Knowledge of customer service principles and practices
- Must be able to work independently and remotely.
- Must be able to work well under pressure
- Knowledgeable in mobile operating systems (iOS, Android)
- Excellent in problem solving and troubleshooting skills on mobile hardware and software
- Ability to multitask
- Good communication skills



  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **Get to know our Digital Bank team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We advocate for customers, think in their shoes and embrace a strong sense of ownership and accountability to solve customer...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **Get to know our Digital Bank Team** Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **Get to know our Digital Bank team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We advocate for customers, think in their shoes and embrace a strong sense of ownership and accountability to solve customer...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **Get to know our Digital Bank team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We advocate for customers, think in their shoes and embrace a strong sense of ownership and accountability to solve customer...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and building a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know the Team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **Get to know our Team**: **Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Malaysia Project Team**: **Get to know our Team**: The People (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers. **Get to know the Role**: The Total Reward...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **The day-to-day activities**: - Lead, plan, develop and execute the business strategies to drive deposit balance and customer acquisition. Grow the bank’s market share from deposit portfolio and maximise the deposit portfolio profitability through CVP enhancement for different customer segmentation and needs. Work closely with...


  • Petaling Jaya, Malaysia Johnson Controls Full time

    **What you will do**: As the Project Delivery Leader, Malaysia you will provide leadership for the overall Project Delivery operations in Malaysia and develop a high performing projects team to achieve flawless execution to deliver the financial (revenue, margin rate expansion, UBR and AR) & operations results (Customer Survey, Labor Productivity). **How...

  • Customer Support

    5 months ago


    Petaling Jaya, Malaysia MyValiant Full time

    **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...


  • Petaling Jaya, Malaysia GXS Bank Full time

    J- POSTED BY - Jasmine Tham- RecruiterFollow This role is for the Grab Digibank Malaysia Project **Get to know our Digital Bank Malaysia Project Team**: **Get to know the Role**: We’re a brand new team formed to build out our digital bank. We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems...


  • Petaling Jaya, Malaysia Doka Full time

    **Company Description**: As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. From metro stations to high-rises to more challenging projects such as the KL Metropolis, Doka...

  • Project Manager

    5 months ago


    Petaling Jaya, Malaysia WDD Malaysia Full time

    Are you all about people? If yes, we are looking for an experienced Digital PM to join our family. Your role is to manage and ensure all digital projects are delivered with high-quality standards and smooth sailing. As a Digital PM, you’ll help steer the _happyness_ score for each project and the team members working on the project. **Key...

  • Blue Economy Sales

    6 months ago


    Petaling Jaya, Malaysia Ocean Purpose Project Full time

    **Blue Economy Partnership Associate** - Ocean Purpose Project is a Social Enterprise leading community beach clean-ups, viral sustainability & blue carbon marketing, plastic to hydrogen and seaweed bioremediation. We are Blue Economy advocates and proud champions of the UN _ - Decade of Ocean Science for Sustainable Development._ - MYR 3000 - MYR 5,000...

  • Associate, Procurement

    5 months ago


    Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **The day-to-day activities**: - Leads sourcing efforts beginning with spend analysis through contract execution - Leads selection and supplier evaluation processes - Drafts and edits commercial documents (RFPs, RFQs, Contracts, Terms & Conditions etc) - Coordinates and leads legal review/approval process for procurement/sourcing...

  • Project Manager

    5 months ago


    Petaling Jaya, Malaysia MAP Active Malaysia SDN. BHD. Full time

    Job Overview: This position will Communicate with concept principals to ensure stores open in a timely manner and coordinate to ensure stores open in a cost effective and timely manner. Responsibilities will be (but not limited to): The incumbent will be communicating with Concept Principals to ensure smooth and timely opening of stores as well as...