Customer Service Executive(华语)
2 months ago
**We're seeking eager earners to join our young, dynamic team Enjoy a balanced work-life environment and a vibrant culture as our Customer Service Representative.**
- Efficiently handle incoming and outgoing customer calls to meet service turnaround goals
- Address customer inquiries and follow up regularly
- Maintain positive relationships with customers
- Meet customer needs through effective telephone communication
- Expand the customer base through effective communication
**Job Requirements**:
- Proficient in English and Mandarin (both written and spoken)
- Excellent interpersonal and communication skills
- Strong problem-solving abilities and attention to detail
- Good telephone communication skills and active listening ability
- Proactive and self-motivated
- Fresh graduates are encouraged to apply
**Additional Info**
- **Monthly remuneration: RM4000~RM6000 (Basic Salary)+ Commission+ Parking Subsidy**:
- Working Hours: Mondays to Fridays 12pm-9pm
- Work Location:Menara Suezcap, Kuala Lumpur ((LRT University reachable)
- 14 days annual leave, 14 days sick leave, 60 days hospitalization leave
- EPF, SOCSO
- Medical Claims
**岗位职责**
- 高效处理客户来电和去电
- 处理客户咨询、定期跟进客户
- 维护客户关系
- 通过通话与社交媒体拓展客户基础
**任职要求:**
- 熟练使用英语和中文(书面及口语)
- 优秀的人际交往与沟通能力
- 优秀的问题解决和细节关注能力
- 良好的电话沟通技巧和积极的倾听能力
- 积极主动
- 欢迎应届毕业生申请
**额外信息:**
- 月薪:RM4000~RM6000(底薪)+ 佣金 + 停车津贴
- 工作时间:周一至周五 12:00pm - 9:00pm
- 工作地点:Menara Suezcap,KL (LRT University站可达)
- 年假14天,病假14天,住院假60天
- 提供EPF、SOCSO
- 医疗索赔
**Job Types**: Full-time, Permanent
Pay: RM4,000.00 - RM6,000.00 per month
Schedule:
- Monday to Friday
-
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