Customer Service Staff

2 weeks ago


Kuala Lumpur, Malaysia Nanomite Co. Limited Full time

_**Major Responsibilities**:_
- Maintaining customer relations.
- Providing feedback to Supervisor/ Head on customer’s needs/feedback.
- Preparing and generating reports/relating customer queries.
- Researching into customers’ queries/concerns into the systems.
- And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.
- **Qualifications/Knowledge and skills set**:_
- Preferably 1-4 yrs. Experienced Employees specializing in Customer Service or equivalent.
- Work experience of at least 2 years in customer service including online support for customers via live chat will be strongly considered.
- Excellent communication in other Asian languages and European languages is an advantage.
- Highly organized, self-motivated, and able to work independently or with a team.
- Proficient in Microsoft Word, Excel, PowerPoint, and all other programming used for presentation and marketing.
- Amenable to work in shifting schedule
- Willing to work in Makati City, Philippines

**Job Types**: Full-time, Permanent

**Salary**: RM5,000.00 - RM9,000.00 per month

**Benefits**:

- Dental insurance
- Gym membership
- Health insurance
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

**Language**:

- Mandarin (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)



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