Pbtb Executive, Customer Retention

3 weeks ago


Kuala Lumpur, Malaysia Prudential plc Full time

PBTB | Executive, Customer Retention & Excellence (Major Alterations)

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

1. Ensure individual daily processing are well-managed and meet service standard. Ensure quality and achieve the agreed productivity target.

2. Ensure respond to enquiries meet customer expectations. Provide a polite, professional and accurate response in accordance with agreed service standard.

3. Record, produce and prepare any statistics, productivity log and information required by the Management as well as occasionally produce simple performance-based reports to Superior.

4. Other ad-hoc assignment from time to time

Job ID 24090070



  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Executive, Customer Care Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...

  • Pbtb Manager Ifrs17

    3 months ago


    Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Manager IFRS17 Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Executive, ROC Distribution Support Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

  • Pbtb Executive, Claims

    3 months ago


    Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Executive, Claims Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

  • Pbtb Intern

    3 months ago


    Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Intern Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Executive, Valuation (Local Reporting) Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Intern, Partnership Distribution (Training) Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Executive, Business Retention & Analytics Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Assistant Manager, Underwriting Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Intern, People Experience Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...


  • Kuala Lumpur, Malaysia LTS Search Full time

    **JOB RESPONSIBILITIES**: - **Part 1 - Primary Roles**:_ - Develop, manage, and execute channels for user retention. - Assist in planning and executing marketing campaigns for retention. - Use customer data for segmentation and personalized marketing. - Manage and optimize loyalty programs, collaborating with the tech team. - Analyze user data for insights...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Assistant Manager, Medical Management Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Deputy Manager, Product Development and Management Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best...


  • Kuala Lumpur, Malaysia ZALORA SOUTH EAST ASIA PTE LTD Full time

    **Description**: As a Loyalty and Retention Executive, you have end-to-end responsibility of managing and delivering ZALORA’s short, mid to long term loyalty initiatives that you will be overseeing together with your manager. You will work closely with your manager and cross departmental teams in also strategizing, conceptualizing and proposing new...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Kuala Lumpur, Malaysia Maxis Full time

    Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...