Rtr Team Leader
21 hours ago
Key Operational Responsibilities
Leading a team that is responsible for one or more of the following GL processes:
Asset Accounting
Inventory Accounting
Tax Accounting
Treasury and Cash management
Period End Closing
Reporting
Audit Management
Participating in the establishment of the SLA for the GL area with the countries, in line with overall GSSC SLA’s
Monitoring and managing performance in the processes, ensuring that SLA’s and business objectives are met and that team resources are allocated effectively
A successful migration of the GL work from countries to GSSC through adequate leadership in process documentation, work shadowing and training of a team members
Implementing methods and control tools to ensure stable and high quality in the provided service
Resolution of delivery problems and dealing with complex client questions that your team members can not resolve themselves
Timely and properly escalating to GSSC Director and/or local GSSO Manager problems that reach beyond the scope of the migrated GL activities for the country
Reporting to GSSC Director and, when appropriate, to relevant local GSSO Manager, any deviations from agreed standards (delays, use of wrong templates, missing input)
Contributing to periodic meetings with other Team Leaders
Providing visible leadership to GL team
Monitoring, coaching and supporting your team members to meet operational plans, development opportunities and career goals
Participating in recruitment processes of new team members
Managing team conflicts so that problems are resolved constructively
Spotting and resolving recurring performance problems and improvement opportunities
Preparing meeting agendas
Facilitating team meetings using appropriate brainstorming, problem solving, decision making, and project planning techniques
Managing meetings according to the team’s agreed upon guidelines
Delegating team tasks as needed (e.g. recording, gathering information, etc.)
Facilitating ongoing self-evaluation of the team’s effectiveness
Providing methods to avoid repetitive mistakes within the team
Ensuring that needs of the business are understood within the team
Actively aligning and improving processes in order to deliver quality, productivity and transparency improvements
Maintain good working relationships with local GSSO managers through open communication on a regular basis and ad hoc as required
Follow up queries
Maintaining process maps and desktop procedures
Participating in knowledge transfer and process documentation to secure a safe transfer of AP work from Finance departments abroad to the GSSC
Actively support in the execution of listed GL processes if required
Sharing knowledge and lessons learnt with all team leaders within own country group and within the GSSC
Actively undertaking activities to increase your own competency portfolio in order to ensure continued effective service delivery within the SSC
Minimum Qualification
Competences needed (Education / Experience / Skills / Competencies / Languages)
Education:
Higher education in accounting/finance, relevant professional qualification (ACMA, ACCA, CPA)
Technical Skills:
MS Office, SAP (or other ERP system) knowledge
Preferred Career Experience:
Minimum 3 years experience in post qualification accounting and finance,1 to 2 years experience in a middle management role, including staff management, experienced with Shared Service Centre environment, people & change management as well as working in a multicultural, international environment, understanding of relevant regional accounting practices and the regulatory environment
Soft Competencies:
Passion to innovation, customer obsession, drive for results, communicative, team orientated, with analytical thinking, patient, paying attention to the details, organized, training skills, leadership skills, confidentiality, problem-solving skills, with the ability to motivate people, with the ability to plan and prioritize own work and other team members, taking ownership and responsibility of outstanding issues and queries
Other Requirements:
Very good command of English, other language due to served customer
Transition experience or SAP implementation experience
Full time dedicated - Available to travel wherever the function requires it
Experience in managing projects and in training new staff will be desirable
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