Customer Success

3 weeks ago


Kuala Lumpur, Malaysia Blue Duck Tech Sdn. Bhd. Full time

Customer Success Specialist Job description: Support & empower '“ Support revenue team in pre & post revenue including generate leads, enhance presentation deck, prepare, and manage agreements. Assist in follow up and onboarding process on new accounts. Account Management - Excellent in building, retaining customer relationships and effectively handle client's complaints or queries with positive attitude in a timely manner. The bridge of communication between internal & external parties. Administration '“ Prepare proposal, agreements and document management. Create report for business insights and strategy. Brand Ambassador - Presentable and always reflect company values. Job Requirement: 1. Bachelor's Degree in mass communication, or marketing. 2. Minimum 2 years of customer service, or sales experience. 3. High adaptability, flexibility, and ability to work in fast-paced environment 4. People person 5. Speak fluent English 6. Positive attitude, proactive and learner. 7. Detail person, and good at administrative work. 8. Excellent verbal communication skills 9. Basic marketing knowledge (online & offline) 10. Strong presentation skills that's able to engage variety of audiences. 11. Resilience
BlueDuck Malaysia, the fastest Fintech startup in Malaysia. We provide fintech solution for the real estate market like tenant profile, zero deposit solution for both residential and commercial market, BD pay - a FPX payment gateway and more We're looking to like-minded individuals we are up for challenges in the leading start-up community.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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