Customer Success Manager

Project:Retain a certain level of customer satisfaction according to internal metricsSupport the existing and new APAC Customers.Role:Conduct Customer Analysis and reporting to provide internal intelligence and insight to the organization, including Sales and Marketing teamsImplement and manage customer onboarding, guiding and training customers to...

Staple is an AI software startup that helps enterprises automate document processing at scale, enabling companies to more efficiently digitize, reconcile data and access powerful analytics to optimize decision making.Staple's software can be deployed into multiple enterprise workflows, powered by our multi-language capability and our proprietary technology...

Key ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...

Add expected salary to your profile for insightsZINIT (zinit.com) is an innovative AI platform for businesses to buy and sell (B2B SaaS), using cutting-edge technologies for easy, transparent and efficient sourcing process. Due to steady growth in Malaysia, we are looking for a Customer Success Manager (CSM).The RoleThe Customer Success Manager plays a vital...

Customer Success Role at KNOLSKAPE Solutions Pvt. Ltd.KNOLSKAPE Solutions Pvt. Ltd. is seeking a seasoned APAC Customer Success Manager to lead our APAC Customer Success team. The ideal candidate will be responsible for driving customer satisfaction, retention, and overall success.This role involves overseeing the development and maintenance of strong...

Customer Success & Implementation SpecialistMVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCurrently, we are seeking a highly motivated and exceptional individual to join our team as a Customer Success & Implementation Specialist in Kuala Lumpur, Malaysia. This pivotal role is central to our belief that a dedicated, growth-focused...

Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...

Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...

Key ProjectsLead end-to-end implementation of SaaS solutions for enterprise clients.Manage technical integrations with cloud platforms (AWS, Azure, GCP).Act as the primary contact for clients, ensuring smooth onboarding and adoption.Work with internal teams to resolve implementation challenges and enhance customer experience.ResponsibilitiesOwn the entire...

Customer Onboarding at Food Market HubWe are seeking a skilled Customer Onboarding Specialist to join our team at Food Market Hub. As a key member of our Customer Experience team, you will play a vital role in ensuring the success of our clients through seamless onboarding, effective training, and successful mapping of their onboarding journey.Key...

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...

Want to revolutionize the future of education and do meaningful work that transforms future generations' lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We're now in 28 markets and have an ambitious team...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from JurisTechRecruitment Team Lead at Juris TechnologiesJurisTech has been building sophisticated enterprise-class software for the biggest banks and largest enterprises in Malaysia for over 20 years. Our agile and robust software has won international awards and we...

Job SummaryNielsenIQ is seeking a skilled Senior Business Analyst to join our APAC team. As a Senior Business Analyst, you will be responsible for Customer Success for the Consumer Insight Strategic Analytics & Insight Practice Area across APAC reporting into the SA&I Customer Success regional leader.Core ResponsibilitiesBusiness DevelopmentCollaborate with...

About Us:Dancom Group is a leading provider of innovative technology solutions and services. With a strong focus on customer satisfaction, we strive to deliver exceptional value to our clients. Our team of dedicated professionals is committed to driving innovation and helping our clients succeed.We're Seeking a Customer Success Executive:We are looking for a...

As a Business Relationship Manager at Adventus Pte Ltd, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.You will lead and drive service delivery for assigned accounts, overseeing the successful implementation of projects and contracts.Your key responsibilities will include...

Job DescriptionWe are seeking a highly skilled Customer Success Lead to join our team at Staple. In this pivotal role, you will be responsible for nurturing and expanding our existing customer relationships, ensuring the highest level of satisfaction and delivering exceptional customer experiences.Key ResponsibilitiesCustomer Relationship Management: Develop...

This job is in Customer Success, with remuneration up to RM6,000. Off days: 8 per month. You might like this job because it involves refining service plans, maintaining customer data, and optimizing products.Monthly remuneration: Up to RM6,000 (Basis Salary + Overtime + Benefits)Working Hours: Morning shift 10am-10pm, Night shift 10pm-10amJob...

Teleport Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaManager, Customer SuccessGet AI-powered advice on this job and more exclusive features.About UsAs Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else....

This role is focused on driving customer success and growth by serving as a key point of contact for inquiries and issues.Key ResponsibilitiesCustomer Support: Provide timely and effective solutions to customer inquiries and issues, collaborating with the support team to resolve technical problems when necessary.Journey Improvement: Continuously evaluate and...