APAC Customer Success Manager
2 days ago
Job Summary
NielsenIQ is seeking a skilled Senior Business Analyst to join our APAC team. As a Senior Business Analyst, you will be responsible for Customer Success for the Consumer Insight Strategic Analytics & Insight Practice Area across APAC reporting into the SA&I Customer Success regional leader.
Core Responsibilities
- Business Development
- Collaborate with Regional Customer Success lead in managing practice area P&L including W&S and T&E budgets
- Support hub strategy for market and product lines
- Process Improvement
- Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility
- Client Relationship Management
- Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant
- Work with global commercial strategy team and across regions within the global SA&I customer success team to develop and implement best delivery practices
- Sales Enablement
- Contribute to meet regional revenue targets by supporting repeat sales and timely deliverables
Requirements
- Proven track record in Analytics Consultancy/Market Research leadership roles
- Expertise in (application of) Customer Insight Solutions preferred
- Bachelor's Degree required, Master's preferred, or equivalent experience
- Strong analytical skills
- Proven sales acumen
About Us
NielsenIQ is the world's leading consumer intelligence company. We offer flexible working environment, volunteer time off, LinkedIn Learning, Employee-Assistance-Program (EAP). If you're passionate about driving business growth and innovation, we want to hear from you
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