Customer Success Manager

Project:Retain a certain level of customer satisfaction according to internal metricsSupport the existing and new APAC Customers.Role:Conduct Customer Analysis and reporting to provide internal intelligence and insight to the organization, including Sales and Marketing teamsImplement and manage customer onboarding, guiding and training customers to...

Staple is an AI software startup that helps enterprises automate document processing at scale, enabling companies to more efficiently digitize, reconcile data and access powerful analytics to optimize decision making.Staple's software can be deployed into multiple enterprise workflows, powered by our multi-language capability and our proprietary technology...

ChatDaddy is a leading SaaS company specializing in WhatsApp automation and business communication solutions. Our mission is to help businesses streamline customer engagement, improve efficiency, and scale their operations using cutting-edge automation tools. We are a fast-growing team that values innovation, collaboration, and customer success.Job...

Add expected salary to your profile for insightsZINIT (zinit.com) is an innovative AI platform for businesses to buy and sell (B2B SaaS), using cutting-edge technologies for easy, transparent and efficient sourcing process. Due to steady growth in Malaysia, we are looking for a Customer Success Manager (CSM).The RoleThe Customer Success Manager plays a vital...

Customer Success Role at KNOLSKAPE Solutions Pvt. Ltd.KNOLSKAPE Solutions Pvt. Ltd. is seeking a seasoned APAC Customer Success Manager to lead our APAC Customer Success team. The ideal candidate will be responsible for driving customer satisfaction, retention, and overall success.This role involves overseeing the development and maintenance of strong...

Customer Success & Implementation SpecialistMVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCurrently, we are seeking a highly motivated and exceptional individual to join our team as a Customer Success & Implementation Specialist in Kuala Lumpur, Malaysia. This pivotal role is central to our belief that a dedicated, growth-focused...

Key ProjectsLead end-to-end implementation of SaaS solutions for enterprise clients.Manage technical integrations with cloud platforms (AWS, Azure, GCP).Act as the primary contact for clients, ensuring smooth onboarding and adoption.Work with internal teams to resolve implementation challenges and enhance customer experience.ResponsibilitiesOwn the entire...

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...

Want to revolutionize the future of education and do meaningful work that transforms future generations' lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We're now in 28 markets and have an ambitious team...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from JurisTechRecruitment Team Lead at Juris TechnologiesJurisTech has been building sophisticated enterprise-class software for the biggest banks and largest enterprises in Malaysia for over 20 years. Our agile and robust software has won international awards and we...

About Us:Dancom Group is a leading provider of innovative technology solutions and services. With a strong focus on customer satisfaction, we strive to deliver exceptional value to our clients. Our team of dedicated professionals is committed to driving innovation and helping our clients succeed.We're Seeking a Customer Success Executive:We are looking for a...

As a Business Relationship Manager at Adventus Pte Ltd, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.You will lead and drive service delivery for assigned accounts, overseeing the successful implementation of projects and contracts.Your key responsibilities will include...

QualificationsTo be successful as a Customer Success Lead, you will need to have at least 3 years of working experience in Key Account Management – Modern Trade (both IKA & LKA).You will also need to have a degree or diploma holder preferred, with result-oriented entrepreneurial and self-motivating skills.Strong interpersonal skills and ability to build...

Teleport Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaManager, Customer SuccessGet AI-powered advice on this job and more exclusive features.About UsAs Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else....

This role is focused on driving customer success and growth by serving as a key point of contact for inquiries and issues.Key ResponsibilitiesCustomer Support: Provide timely and effective solutions to customer inquiries and issues, collaborating with the support team to resolve technical problems when necessary.Journey Improvement: Continuously evaluate and...

Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers a...

Job DescriptionVeeam Software, a global leader in data protection and ransomware recovery, empowers organizations to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and...

Customer Success Manager - APACMalaysia - RemoteWhat do we do?We're at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire limited to geographies, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can...

Customer Success Manager Enterprise AsiaWe are Sinch, a global leader in cloud communication, offering innovative solutions that power seamless customer experiences through SMS, voice, video, and messaging. Our technology enables businesses to engage with customers around the globe efficiently and effectively. With a presence in more than 50 countries, our...

As a Customer Success Specialist (CSS) for Security, you will work with new and existing customers to ensure they are successful with and delighted by our solutions. You will play a critical role in onboarding, deploying, and driving ongoing utilization of Cisco Security products. Acting as an advocate for your customers, you will educate them on best...