Business Manager
9 months ago
WHY JOIN US?
- We practise a vibrant & energetic office culture.
- We provide opportunities for career advancement within the company.
- Good performance is always rewarded accordingly.
JOB RESPONSIBILITIES:
- Strategize action plan to achieve target set for Service Provider and product champion
- Constantly propose and implement new initiatives for process improvement, sales improvements that will give positive impact and cost savings to the department
- Liaise with internal parties ie, Operations support, System support, Customer Lifecycle Management, Products team, Marketing, IT, Validation team, Installer Management, Contact Centers for all business-related initiatives and strategies.
- Implement sales and non-sales activities
- Work together with QA department to ensure quality sales process and minimize customer complaints
**REQUIREMENTS**:
- Relevant working experience in a supervisorial position in the telemarketing industry
- Good command of English and Bahasa Malaysia
- Go-getter, flexible and poses optimistic attitude
- Digital savvy
- Experience in Omni-Channel environment will be an added advantage
- Basic knowledge on Microsoft Excel, Word, Powerpoint
- Able to plan and lead a sales team
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