Business Support Manager

**Job Title**: Business Support Manager **Department**: Business Support **Location**:Bangsar South, Kuala Lumpur **Job Summary**: 1. Operational Oversight: - Provide comprehensive operational support to various business functions. - Collaborate with department heads to ensure smooth day-to-day operations. - Streamline processes to enhance efficiency and...

Job Title: Business Support ManagerDepartment: Business SupportLocation:Bangsar South, Kuala LumpurJob Summary:Operational Oversight: Provide comprehensive operational support to various business functions. Collaborate with department heads to ensure smooth daytoday operations. Streamline processes to enhance efficiency and reduce operational...

Responsibilities:1.Operational Oversight: Provide comprehensive operational support to various business functions. Collaborate with department heads to ensure smooth daytoday operations. Streamline processes to enhance efficiency and reduce operational bottlenecks.2.Cross-Functional Coordination: Act as a liaison between different departments, fostering...

**Job Summary**: - Manage customer service inquiries raised through the TWS website JIRA service desk plugin. - Respond promptly to customer tickets, ensuring resolution and customer satisfaction. - Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and TikTok. - Engage with customers on TWS social forums to...

Job Summary:Manage customer service inquiries raised through the TWS website JIRA service desk plugin.Respond promptly to customer tickets, ensuring resolution and customer satisfaction.Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.Engage with customers on TWS social forums to address their...

Job Summary:Manage customer service inquiries raised through the TWS website JIRA service desk plugin.Respond promptly to customer tickets, ensuring resolution and customer satisfaction.Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.Engage with customers on TWS social forums to address their...

Job Summary: Manage customer service inquiries raised through the TWS website JIRA service desk plugin. Respond promptly to customer tickets, ensuring resolution and customer satisfaction. Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and TikTok. Engage with customers on TWS social forums to address their...

**Company Information** Business Nature: Managed Security Services Provider (MSSP) Location: Bangsar South, Kuala Lumpur Working hours: Mon - Fri **open to Indonesian** **Job Scope** - Provide comprehensive operational support to various business functions. - Collaborate with department heads to ensure smooth day-to-day operations. - Streamline...

Line management of Support Team in Kuala Lumpur, managing their knowledge, performance and development. - Recruit, train and develop new team members, and provide continuous on-the-job training, mentoring of team members - Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team...

Line management of Support Team in Kuala Lumpur, managing their knowledge, performance and development. - Recruit, train and develop new team members, and provide continuous on-the-job training, mentoring of team members - Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team...

WHY JOIN US? - We practise a vibrant & energetic office culture. - We provide opportunities for career advancement within the company. - Good performance is always rewarded accordingly. JOB RESPONSIBILITIES: - Strategize action plan to achieve target set for Service Provider and product champion - Constantly propose and implement new initiatives for...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. Recruit, train, and mentor team members to ensure continuous improvement. Monitor operations to maintain process adherence and quality standards. Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. Implement efficiency measures,...

**Responsibilities**: - Growing the business through hunting opportunities and increasing the market share - Make sales contacts and research customers' needs to develop business opportunities with potential prospects and existing clientele base - Building and managing a robust Sales Pipeline - Develops and implements a sales work plan and schedule that...

To provide operational support and serve as key contact point / liaison between HQ and Region /branches - Monitoring Regions & Branches performances and identifying new area for business expansion - Branches generate profits with controlled expenses - Reports preparation for Management meeting **Requirements**: - Establish a strong relationship & effective...

**Role and Responsibilities** - Responding to support tickets and providing L1 Support to end-users - Maintain configuration set by consultants across all markets - Troubleshoot and resolve issues - Prepare reports - Data Management tasks - Implementing changes to crystal report layouts - Maintain knowledgebase - Delivering training to end-users across the...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

**Key Responsibilities**: - Promote products or services to customers and negotiates contracts with the aim of maximizing revenue. - Increase sales opportunities, improve market position and maximize organization growth. - Identify business opportunities by identifying prospects, evaluating their position in the industry; researching and analyzing sales...

Analyzing the business impact analysis (BIA) for all departments. - Evaluating potential threats through risk assessment review (RAR). - Developing effective department recovery procedures / plans. - Identifying critical and time sensitive business functions and recommending departmental recovery procedures / plans. - Drive the coordination of the business...