Collections Specialist

5 days ago

George Town, Malaysia EPS Ventures Sdn Bhd Full time

Summary:
This position is responsible for ensuring delinquent accounts are resolved thus improving overall accounts receivable delinquency rates, reducing bad debt and improving cash flow. Employee will accomplish this by contacting customers for collection of past due invoices, reviewing and reconciling customer accounts. Employee will also work with peer organizations such as Order Management, Sales and Customer Service to help facilitate timely resolution of customer billing claims that may negatively impact accounts receivable.

**Responsibilities**:

- Responsible for the collection, management, and resolution of outstanding invoices from past due accounts
- Interfaces with order management, customer service, cash receipting and sales management in resolving customer queries which prevent/ delay settlement
- Accountable for all customer disputes and owning these through resolution
- Reduction of 60-day debt
- Developing business relationships though the organization to resolve collection impacting issues, further ensuring that each department understands its role in delivering best practice debt collection
- To ensure that all activities undertaken are completed in line with our internal controls and published processes
- Undertake Sales Ledger account reconciliations as required
- Respond promptly and completely to both customer and internal enquiries
- Undertaking any other duties which may be requested by the Line Manager, for which training and/or explanation had been provided and understood
- Escalation of debt issues to line manager

**Requirements**:

- 2-3 years Collection experience with large national and/or global corporations
- Excellent English communication skills, both written and verbal
- Ability to communicate courteously and proactively with all levels within the company
- The ability to work in a team and individually
- Good analytical attention to detail with mínimal errors
- Hands on mentality, self-driven and able to act efficiently
- Good time management and organizational skills
- High level of literacy and numeracy
- Ability to adhere to deadlines
- SAP experience or equivalent ERP
- Language skills are a bonus
- Excel
- basic knowledge required

**Job Type**: Contract
Contract length: 6 months

**Salary**: RM5,000.00 - RM6,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (required)

  • Medical Sales Specialist

    3 days ago

    George Town, Malaysia Infinity Medical Sdn Bhd Full time

    **Job Highlights**: - Good career advancement. - Attractive salary package based on experience and qualification. - Comprehensive training program will be provided upon commencement of employment. - Commission plus annual sales performance reward. - Statutory contributions and insurance coverage. - Petrol, toll and parking claims. - Good and pleasant...

  • Customer Service Executive/assistant

    2 weeks ago

    George Town, Malaysia Nirvana Group Full time

    1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. 2. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer...

  • Customer Service

    3 weeks ago

    George Town, Malaysia AGENSI PEKERJAAN LHC SDN. BHD. Full time

    **Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

  • Customer Service

    2 weeks ago

    George Town, Malaysia AGENSI PEKERJAAN LHC SDN. BHD. Full time

    **Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

  • Research Analyst, Semiconductor Markets

    4 days ago

    George Town, Malaysia Informa Tech Full time

    **Company Description** Do you want to make an impact?** Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that...

  • Industry Research Analyst, Semiconductor

    4 days ago

    George Town, Malaysia Informa Tech Full time

    **Company Description** Do you want to make an impact?** Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that...

  • Excellence & Projects Coordinator, Learning and

    2 weeks ago

    George Town, Malaysia Informa Tech Full time

    Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Product Specialist, Medical Sales

    2 weeks ago

    George Town, Malaysia Dksh Full time

    **Responsibilities**: Job Responsibilities - Work in partnership with doctors and other healthcare providers in promoting and selling the oncology portfolio - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficien Job Responsibilities Work in partnership with doctors and other healthcare providers in...

  • Marine Protected Area Officer

    2 weeks ago

    George Town, Malaysia Ascension Island Government Full time

    **ASCENSION ISLAND GOVERNMENT** **JOB DESCRIPTION** **JOB TITLE: Marine Protected Area Officer** **TEAM**: Conservation and Fisheries **REPORTS TO**: Marine Conservation Team Leader **MAIN DUTIES**: - Conduct abundance, age, growth, reproduction and diet studies on marine species around Ascension Island, in particular for recreationally fished...

  • Port Delivery Agent

    2 weeks ago

    George Town, Malaysia TUI Full time

    Join TUI within our Intercruises specialist brand at as Port Delivery Agent where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will be part of the team being responsible for the preparation of the operation and the staff involved ensuring high standard quality of services and competitiveness in...

  • Port Delivery Coordinator

    21 hours ago

    George Town, Malaysia TUI Full time

    Join TUI within our Intercruises specialist brand at as Port Delivery Coordinator where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will be part of the team being responsible for the preparation of the operation and the staff involved ensuring high standard quality of services and competitiveness...