Customer Service Trainer

5 months ago


Kuala Lumpur, Malaysia WPP Success Sdn Bhd Full time

**Role Summary**:
**Key Responsibilities**:

- Develop training materials and modules in Thai language.
- Deliver engaging and effective training sessions on various topics such as professional development, technical skills, and company policies.
- Assess training needs and develop customized learning solutions.
- Facilitate interactive and participatory training activities.
- Provide feedback and support to trainees to ensure understanding and skill development.
- Evaluate training effectiveness and make necessary adjustments.

**Requirements**:

- Fluent in **English & Thai language** with excellent verbal and written communication skills.
- Proven experience in training delivery or teaching.
- Experience with Customer Service is highly preferred.
- Ability to create engaging and interactive learning experiences.
- Excellent presentation and facilitation skills.

**Benefits**:

- Competitive basic salary + 13 Months Salary
- Housing Loan/Rental & Transportation Subsidies (RM500 + RM250)
- Attractive half-year performance bonus
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional development in the rapidly evolving industry.

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- What is your expected salary?
- How long is your notice period?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Thai (required)



  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Trainer **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Voice Trainer Process Training Process trainer- Conduct thorough assessments to identify training needs across various departments and job roles.- Analyze...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Trainer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: BPO Skills- Minimum requirement: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel...

  • Product Trainer

    7 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Monroe Consulting Group Malaysia Sdn Bhd Full time

    Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a cutting-edge digital solutions firm that assists clients in crafting a modernized business framework. As business growth and expansion continues, our respected client is seeking an enthusiastic and driven individual for the position of Customer Service Trainer....


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • IT Trainer

    6 months ago


    Kuala Lumpur, Malaysia CIFOS Full time

    Main ResponsibilitiesConduct training and provide consultancy in the respective area of specializationOrganize, set-up and deliver courses to meet the needs of customersCarry out training needs analysisDesign, develop and customize course materials to meet the requirements of customersConduct assessment and outcomes of courses deliveredInstall software,...

  • Technical Trainer Apac

    5 months ago


    Kuala Lumpur, Malaysia Kardex Full time

    Kardex Malaysia Sdn Bhd is seeking a motivated self-starter to join our Kardex Academy Team in the role of Technical Trainer. This full-time position is to be based in Kuala Lumpur and will report to the Director of Kardex Academy in Germany. He/she will be the key training contact person in APAC. The Technical Trainer’s main target is to increase the...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    **Comprehensive Fitness Assessments**: - Conduct in-depth fitness assessments for clients, gaining insights into their goals, preferences, and any health considerations. - Develop highly customized one-on-one workout plans tailored to each client's unique needs. **Dedicated Personal Training Sessions**: - Lead private one-on-one training sessions...


  • Kuala Lumpur, Malaysia Jom Kerja! Full time

    Job title: TQA Reporting to: Trainer Manager **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct training and refreshers. - Support and mentor new employees. - Conduct evaluations to identify areas of improvement. - Monitor, analyze & train trainees’ performance and call out any unusual trends. - Identify...

  • Technical Trainer

    5 months ago


    Kuala Lumpur, Malaysia Tesla Full time

    What to Expect - The core function of the Technical Trainer/Lead is to project manage and perform robust service training programs which will ensure Tesla service staff have the training they need to perform their day-to-day jobs to Tesla’s exceptional standards. The Technical Trainer/Lead will collaborate with key stakeholders to identify technical...


  • Kuala Lumpur, Malaysia Anytime Fitness (AUM Fitness Sdn Bhd) Full time

    Company Description We are GROWING! Join us on our journey to make fitness possible, Anytime Anywhere We are DynamicAF teams. Anytime Fitness is the fastest-growing fitness franchise in the world, helping more than three million members in over three thousand gyms globally get to a healthier place. The company offers entrepreneurs a convenient and...

  • Process Trainer

    5 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language english Thai Process Training Japenese BPO Skills BPO industry Quality Analyst skills - Position: Process Trainer - Thai Speaker + JLPT N1...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    **Comprehensive Fitness Assessments**: - Conduct in-depth fitness assessments for clients, gaining insights into their goals, preferences, and any health considerations. - Develop highly customized one-on-one workout plans tailored to each client's unique needs. **Dedicated Personal Training Sessions**: - Lead private one-on-one training sessions...

  • Sales Trainer

    5 months ago


    Kuala Lumpur, Malaysia Technodex Berhad Full time

    Trainer Position Summary: The Trainer is responsible for enhancing the performance of outbound telephone sales staff in a call center. The role focuses on monitoring staff, identifying areas for improvement, and reinforcing successful behaviors. The Trainer will develop and implement coaching initiatives to build confidence and equip staff with...

  • Field Trainer

    5 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**URGENT!**_ The Field Trainer will be responsible for working with the stores in their region of responsibility to drive & improve performance through the delivery of coaching & training. **Key responsibilities include, but are not limited to**: - Identifying training opportunities within region of responsibility and devising recommendations to improve...

  • Voice & Accent Trainer

    5 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Voice & Accent Trainer **Timings**:Day Shift (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Business to Business (B2B) bachelors degree - Min 1 year of Digital Marketing + B2B Sales - Cold calling experience" Bachelor Degree /...


  • Kuala Lumpur, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full time

    Barista trainer requirements can be divided into technical requirements and required soft skills. - Responsible for is to trained new employees on how to operate espresso machines, building espresso drinks and how to deliver high quality service. - Used for this position has been Communication when teaching the new baristas, Leadership as leading trainee and...

  • HRdf Approved Trainer

    5 months ago


    Kuala Lumpur, Malaysia Mr.Clean Sdn Bhd Full time

    The HRDF Approved Trainer will be responsible for developing and delivering comprehensive training programs to our in-house teams and academy trainees. The training will cover all aspects of laundry services, including but not limited to dry cleaning, wet cleaning, stain removal, customer service, and the use of specialized equipment. **Requirements**: -...

  • Native Japanese

    5 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native Japanese - Trainer Location: Kuala Lumpur Sentral, Malaysia. Salary Max: RM 11, 500 Account: Trainer for Travel app Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Work Hour: Mon to Sun, 8am to 11.30pm (Rotational shift) Diploma or Bachelor 's degree - with at least 1 year Team lead experience in...

  • Retail Trainer

    2 months ago


    Kuala Lumpur, Malaysia Boldd Advertising Full time

    Responsibilities - Design and execute orientation programs for sales teams - Conduct onboarding training sessions for new hires - Act as a consultant to salespeople for challenges they have on the job - Assign mentors and coaches to new sales team members - Observe how salespeople and cashiers interact with clients to identify areas of improvement -...

  • Trainer Barista

    5 months ago


    Kuala Lumpur, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full time

    Requirements *Min Certificate related to Food & Beverage *Always punctual and good attendance record *Able to work flexible hours which includes early morning, evening, weekend & Public Holidays *Able to multitask during each shift and can work in KL /PJ and Selangor area *Min 1 Year working experience as a frontline/ Barista. *Pure knowledge about coffee,...