Customer Service Trainer

2 weeks ago


Kuala Lumpur, Malaysia WPP Success Sdn Bhd Full time

**Role Summary**:
**Key Responsibilities**:

- Develop training materials and modules in Thai language.
- Deliver engaging and effective training sessions on various topics such as professional development, technical skills, and company policies.
- Assess training needs and develop customized learning solutions.
- Facilitate interactive and participatory training activities.
- Provide feedback and support to trainees to ensure understanding and skill development.
- Evaluate training effectiveness and make necessary adjustments.

**Requirements**:

- Fluent in **English & Thai language** with excellent verbal and written communication skills.
- Proven experience in training delivery or teaching.
- Experience with Customer Service is highly preferred.
- Ability to create engaging and interactive learning experiences.
- Excellent presentation and facilitation skills.

**Benefits**:

- Competitive basic salary + 13 Months Salary
- Housing Loan/Rental & Transportation Subsidies (RM500 + RM250)
- Attractive half-year performance bonus
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional development in the rapidly evolving industry.

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- What is your expected salary?
- How long is your notice period?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Thai (required)



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