Call Centre Agent

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

Position: Call Centre Trainer Project : Social Media & Ecommerce Account Type: 1 year renewable contract Location: Public Bank 2, Raja Chulan Time : Office Hours, Monday to Friday Qualification: - Have at least 1 -2 years experience in Training Call Centre - Have experience in e-commerce industry Job description: - Conduct any kind of trainings...

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...

**Job description** **Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,400 + 300 fix allowance +Attendance incentive,...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...

**Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - **Requirements** Minimum 1 year experience in customer service, preferably voice. Diploma holder. Proficient computer...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

**Customer Service (Call centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

**Position**:Call Centre Executive **Industry**: Banking **Working Location**: Kuala Lumpur (**walking distance to LRT Station**) **Working Days/Hours**:Rotational Shifts including weekends and PH/Staggered Working Hours between 8 AM to 11 PM (8 Hours Working with 1 Hour break) **Employment Type**: 6 Months Contract (**renewable/convertible to Permanent...

**Call Centre Representative** **Oil & Gas Client (PETRON)** **12 months Contract Duration** **Damansara Heights, Kuala Lumpur** **Monday - Friday [8.00 am - 5.00pm]** **RM 3000/month** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify...

**Position**:Inbound Call Centre Executive **Working Location**: Kuala Lumpur / Petaling Jaya (_**Walking Distance to Train Station**_) **Working Hours**:Monday - Friday _(Staggered Working Hours in between 8 AM to 9 PM - 8 Hours Working with 1 Hour break)_ **Employment Type**: 3 Months Contract (renewable/convertible to Permanent based on...

**Responsibilities**: - Answering incoming carpark's intercom and general phone calls to customer's inquiry - Identify and escalate any carpark issue - Provide information to customers for any carparks details like pricing, availability etc - Research, identify and resolve customer complaints by understanding the root of the problem - Monitoring the CCTV...

The Call Centre Manager oversees all affairs of the Call Centers, with various Program managers to ensure the below functions are met: **What a **Contact Centre Manager** does at HP**: - Devise and Implement Call Centre V2.0 to make us Future Ready Proof - Understand business needs and translate those needs into people skills and strategies. - Responsible...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: - 1) Nama Penuh **:Nisa bt Hassan**: - 2) Umur **:27 (18-27)**: - 3) Tarikh boleh hadir ke temuduga **:00:00:24** - Pengambilan untuk branch Kuala Lumpur sahaja **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP SPM) Sijil SPM...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: 1) Title : (Khidmat Perunding Pelanggan Bank) 2) Nama Penuh : Nisa bt Hassan 3) Umur : 28 (18-28) 4) Tarikh boleh hadir ke temuduga : 00:00:23 - Pengambilan untuk cawangan Kuala Lumpur **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: 1) Title : (Khidmat Perunding Pelanggan Bank) 2) Nama Penuh : Nisa bt Hassan 3) Umur : 28 (18-28) 4) Tarikh boleh hadir ke temuduga : 00:00:23 - Lokasi bekerja Maybank Academy Etiqa Jalan Melaka Kuala Lumpur **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

As the Call Center Operations Manager, you will be responsible for overseeing the daily operations of our call center, ensuring smooth and efficient performance. You will manage a team of call center agents, monitor performance metrics, and implement strategies to improve customer service and productivity. **Responsibilities**: - Manage day-to-day...