Customer Service Representative
7 months ago
**Customer Service Representative (Korean Speaker )**
**Job Descriptions**:
- Liaising with both internal & external stakeholder e.g product managers & the marketing team to handle complaints and feedback related to websites, products, platforms and service, etc.
- Maintaining a working knowledge of company products to effectively communicate with customers.
- Creating and maintaining strong relationships with company partners and external stakeholders.
- Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations. Management which cannot be completed within the agreed procedures.
**Job Requirements**:
- Min Diploma or Customer Service or related field.
- Min 2 years working experience as a social media agent, customer service or similar role.
- Required Language : Good command of spoken and written English, Korean with multi language skills will be a plus.
- Strong people skills : Ability to navigate difficult situations and stay calm under pressure.
- Solutions mindset, quick learner and multi-task to solve issue for Customers, while managing time.
- **Willing to work at Kuala Lumpur**
Pay: RM8,000.00 - RM10,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 2 years (preferred)
**Language**:
- Korean (preferred)
- Korean & English (preferred)
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia U TURN SERVICE Full timeJob Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia GOIP AULA LTD Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
6 days ago
Kuala Lumpur, Malaysia GOIP AULA LTD Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Mps Services Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Schlumberger Full time**Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Endless Cafe Full time**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia Nezda Technologies (Malaysia) Full time**Role: Customer Support Representative (Mandarin)** **Location: Kuala Lumpur** - Provides a high-level of professional, competent service assistance. - Identifies customer requirements **Salary**: From RM3,000.00 per month Schedule: - Day shift - Evening shift - Flexible hours - Night shift Application Question(s): - Do You speak Mandarin...
-
Customer Service Representative A
8 months ago
Kuala Lumpur, Malaysia The Cigna Group Full timeDelivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry...
-
Customer Service Representative
2 days ago
Kuala Lumpur, Malaysia Mann Travel & Tours Sdn Bhd Full time**Responsibilities**: - *OBLIGATORY TO HAVE DRIVING LICENSE* - *PREFERABLY LIVE NEAR AMPANG* - Job Summary - Customer Service Representative - A Customer Service Representative (CSR) is responsible for providing the utmost professionalism and exceptional customer service. The primary purpose of the CSR is taking bookings and explaining the terms of rental...
-
Customer Service Representative
8 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**THE OPPORTUNITY** Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Service Representative! The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding. As...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full timeWe are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. **_ Responsibilities: _** - To complete daily duty on time. - To provide and support...
-
Customer Service Representative
2 days ago
Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full timeWe are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. **_Responsibilities: _** - To complete daily duty on time. - To provide and support...
-
Customer Service Associate
2 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Lingble Full time**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Customer Service Representative
5 days ago
Kuala Lumpur, Malaysia GrowthFn sdn bhd Full timeThis are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Hello Joy Full timeHello Joy is looking for a dynamic and enthusiastic Customer Service Representative to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...
-
Customer Service Representative
3 weeks ago
Kuala Lumpur, Malaysia GrowthFn sdn bhd Full timeThis are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...