Customer Service Representative
19 hours ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Requirements**:
- High school diploma, general education degree, or equivalent.
- Comfortable using computers.
- Experience working with customer support.
- Preferably chinese & english speaking
- willing to work on shift
**Salary**: From RM2,500.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Huntsman Full timeJob Description: Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Representative. Huntsman Performance Products (HPP) is looking for a Customer Service Representative to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual is an important member of a team that...
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Representative
3 days ago
Kuala Lumpur, Malaysia U TURN SERVICE Full timeJob Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...
-
Mps Services Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Schlumberger Full time**Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
-
Customer-service-representative
3 hours ago
Kuala Lumpur, Malaysia Freelancing Full time**Responsibilities**: I am Hiring For a Customer Service Representative ( Chat Support ). Language: - English (Local) Location: - KL Sentral Timing: - Rotational Shifts 24*7 - Min 1-2 years of Customer Service Experience - Bachelor's Degree or Diploma with min 1 year of call center experience **Salary**: - Negotiable + Shift Allowance + KPI...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Endless Cafe Full time**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...
-
Customer Service Representative
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Hello Dental Clinic.The successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front desk.About the Role:Salary...
-
Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a permanent position with our client, a leading telecommunications company based in Kuala Lumpur.Job Overview:The successful candidate will be responsible for providing exceptional customer...
-
Customer Service Representative A
7 months ago
Kuala Lumpur, Malaysia The Cigna Group Full timeDelivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**THE OPPORTUNITY** Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Service Representative! The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding. As...
-
Customer Service Associate
5 days ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Lingble Full time**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Hello Joy Full timeHello Joy is looking for a dynamic and enthusiastic Customer Service Representative to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia GrowthFn sdn bhd Full timeThis are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service
3 weeks ago
Kuala Lumpur, Malaysia Pacific Asiawide Group Full timeClients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing sales &...