Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a permanent position with our client, a leading telecommunications company based in Kuala Lumpur.
Job Overview:The successful candidate will be responsible for providing exceptional customer service, promoting telco products and services, and building strong relationships with customers. If you have excellent communication skills, a positive attitude, and a passion for sales, we want to hear from you
Key Responsibilities:- Deliver outstanding customer service through phone, email, or face-to-face interactions.
- Promote and sell telco products and services to potential customers, meeting sales targets and exceeding customer satisfaction expectations.
- Build and maintain long-term relationships with customers, understanding their needs and preferences.
- Collaborate with colleagues to achieve business objectives and vision.
- Stay up-to-date with product knowledge and market trends to provide informed solutions to customers.
- Spm qualification or higher/Fresh Graduates are welcome.
- Previous sales experience in the telecommunications industry is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent customer service skills.
- Positive attitude and self-motivated.
- Willingness to work on weekends and public holidays.
- Malaysian citizens only.
- A competitive salary range of RM 25,000 - RM 35,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that encourages growth and success.
- The chance to work with a leading recruitment agency and gain valuable industry experience.
Talent Recruit is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries. We are committed to delivering exceptional service and helping our clients achieve their business goals.
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