Customer Service Associate
4 days ago
About Agensi Pekerjaan Talent Recruit Sdn Bhd
">We are a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries.
Role Overview
This is a permanent position with our client, a telecommunications company based in Kuala Lumpur. We are seeking a highly motivated and results-driven Customer Service Assistant to join our team.
Main Responsibilities
- Greet and assist customers with their inquiries, product selection, and purchasing decisions.
- Promote and sell telco products and services to potential customers in assigned outlets.
- Build and maintain relationships with customers to ensure customer satisfaction and retention.
- Collaborate with team members to achieve Company's objective & vision.
- Provide excellent customer service to ensure high level customer satisfaction.
- Educate customers about the features and benefits of telco products and services.
- Adhere to company policies and procedures at all times.
Requirements
- Minimum SPM qualification or higher / Fresh Graduates are welcome.
- Previous sales experience in the telecommunications industry is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Excellent customer service skills.
- Positive attitude and self-motivated.
- Willing to work on weekends and public holidays.
- Malaysian citizens only.
Salary Information
The estimated salary for this position is RM25,000 - RM35,000 per annum, depending on qualifications and experience.
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