Customer Service Liaison

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

Position: Customer Service Assistant - Permanent

Company Overview:

Talent Recruit is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries.

Job Description:

We are seeking a Customer Service Assistant for our client, a telecommunications company based in Kuala Lumpur.

Key Responsibilities:

  • Greet and assist customers with their inquiries, product selection, and purchasing decisions.
  • Promote and sell telco products and services to potential customers in assigned outlets.
  • Build and maintain relationships with customers to ensure customer satisfaction and retention.
  • Collaborate with team members to achieve company's objectives and vision.
  • Provide excellent customer service to ensure high-level customer satisfaction.
  • Educate customers about the features and benefits of telco products and services.
  • Adhere to company policies and procedures at all times.

Requirements:

  • Minimum SPM qualification or higher / Fresh Graduates are welcome.
  • Previous sales experience in the telecommunications industry is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Excellent customer service skills.
  • Positive attitude and self-motivated.
  • Willing to work on weekends and public holidays.
  • Malaysian citizens only.

Contract Details:

This is a permanent position with our client.

As a Customer Service Assistant, you will play a vital role in enhancing customer experience and increasing sales and revenue within your designated outlet.

Consultant in charge:



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