Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Executive to join our team at Agensi Pekerjaan Great Pyramid Sdn Bhd. As a key member of our customer service operations, you will be responsible for delivering exceptional service to our clients and ensuring their satisfaction with our solutions.
Key Responsibilities- Respond to customer inquiries via various channels, providing timely and accurate information on topics such as visa applications, onboarding and offboarding processes, reimbursement procedures, and local employment policies.
- Collaborate with internal teams to resolve customer issues, ensuring seamless service delivery and customer satisfaction.
- Accurately record and track cases to achieve relevant service performance metrics, driving continuous improvement in service efficiency and convenience.
- Provide high-quality service to recruit, maintain, and manage customers, driving sales and service goals.
- Adhere to global guidelines and service processes, identifying opportunities for improvement and implementing changes to enhance service delivery.
- Bachelor's degree or above, with 1-2 years of customer service experience.
- Proficiency in both Chinese and English (written and spoken).
- Strong MS Office skills, including Word, Excel, PowerPoint, and Outlook.
- Customer-oriented mindset and excellent execution capabilities.
- Strong multitasking abilities and self-learning capability.
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Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time{"h1": "Customer Service Representative", "p": "At J-Recruit Recruitment Agency, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.",...
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Customer Service Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeAbout J-Recruit Recruitment AgencyWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Communicate with customers via phone, email, and face-to-face.Provide knowledgeable answers to questions...
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Customer Service Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeAbout J-Recruit Recruitment AgencyWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for communicating with customers via phone, email, and face-to-face, providing knowledgeable answers to questions about products, pricing, and availability, and responding promptly...
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Customer Service Representative
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeAbout J-Recruit Recruitment AgencyWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for communicating with customers via phone, email, and face-to-face, providing knowledgeable answers to questions about products, pricing, and availability, and responding promptly...
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Customer service representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeJob Summary: Customer Service Representative role at Teleperformance Malaysia, a multilingual hub supporting services in 20+ languages, requires proficiency in English, 1 year of customer service experience, and willingness to work in rotational shifts. • Answer customer inquiries over phone, chat, and/or email. • Log customer interactions for proper...
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Customer service representative
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeSeeking a customer service representative with excellent communication skills to provide support to clients via phone, chat, and email. Teleperformance Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia, with a strong focus on customer satisfaction. Responsibilities include: Answer customer...
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Customer Service Representative FX
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeCustomer Service Representative FXWe are seeking a highly motivated and skilled Customer Service Representative to join our team at SummitNext Technologies Sdn Bhd. As a Customer Service Representative, you will be the first point of contact for our clients, providing outstanding customer service and support to ensure a seamless and positive experience with...
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Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Hunters International Sdn Bhd. As a bilingual Customer Support Consultant, you will provide exceptional customer service to clients via phone calls, ensuring a positive experience for our valued customers.Key Responsibilities:Deliver excellent...
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Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hunters International Sdn Bhd. As a key member of our customer support team, you will be responsible for providing exceptional customer service to clients via phone calls.Key Responsibilities:Deliver excellent customer support and services, always...
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Customer Service Representative
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeAt Hunters International Sdn Bhd, we are seeking a highly skilled Customer Service Representative to join our team. As a bilingual support consultant, you will be responsible for providing exceptional customer service to clients via phone calls.Key Responsibilities:Deliver excellent customer support and services, always offering patient assistance.Respond to...
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Customer Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EXANTE Full timeAbout EXANTEWe are a global wealth tech company that provides centralized trading solutions and B2B financial infrastructure.Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account.We are a fast-growing company with 600+ employees...
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Customer Service Representative
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full timeWe are seeking an experienced and skilled Customer Service Representative - Front Desk to join our team at Hello Dental Clinic. As a Front Desk Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.Responsibilities:Greet clients and visitors with a positive and helpful...
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Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full timeJob OverviewWe are seeking a highly skilled Customer Service Executive to join our team at Agensi Pekerjaan Great Pyramid Sdn Bhd. As a key member of our customer service operations, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries via...
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Customer Service Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full timeJob OverviewAs a Customer Service Executive, you will be responsible for daily customer service operations, delivering high-quality service according to our client's requirements.Roles & ResponsibilitiesRespond to customer inquiries via email, message, and call, covering topics such as overseas visa applications for employees, onboarding and offboarding...
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Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeCustomer Service ExecutiveOverview:The Customer Service Executive plays a vital role in ensuring customer satisfaction by providing prompt and professional support via various channels. This role involves interacting with customers to address their concerns, answer questions, and assist with their needs. The position also supports department management in...
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Customer Service Representative
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full timeJob Summary:We are seeking a dedicated Customer Support Specialist who is fluent in Arabic, Korean, or Indonesian to join our dynamic team. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:Respond to customer...
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Customer Service Representative
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full timeJob Summary:We are seeking a dedicated Customer Support Specialist who is fluent in Arabic, Korean, or Indonesian to join our dynamic team at Agensi Pekerjaan Job Expert Sdn Bhd. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key...
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Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeJob Title: Customer ServiceAt Hunters International Sdn Bhd, we are seeking a highly skilled and bilingual Customer Service professional to join our team.Job SummaryWe are looking for a customer-focused individual who can provide exceptional support to our clients via phone, live chat, and email. The ideal candidate will have strong communication skills in...
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Customer Service Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeWe are a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As a Customer Service Specialist at SummitNext Technologies Sdn. Bhd., you will be responsible for handling customer inquiries and resolving issues through various channels.Key Responsibilities:Handling customer inquiries and resolving issues through...
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Customer Service Representative
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeJob DescriptionHunters International Sdn Bhd is seeking a skilled Bilingual Support Consultant to provide exceptional customer service to clients via phone calls.The ideal candidate will possess strong communication skills, both written and verbal, and be proficient in Russian and English. They will also be able to deliver excellent customer support, respond...