Customer Service Representative

4 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time
About J-Recruit Recruitment Agency

We are a global organization with a rich history, founded in 1973 and continuously growing. Our company is renowned for producing high-quality undergarments with unique body-shaping features.

Key Responsibilities:
  • Communicate effectively with customers through various channels, including phone, email, and face-to-face interactions.
  • Provide accurate and knowledgeable responses to customer inquiries about products, pricing, and availability.
  • Respond promptly to customer inquiries and resolve any issues that may arise.
  • Maintain accurate customer databases and communicate with internal departments as needed.
  • Contribute to the improvement of the customer service process by providing feedback and insights.
  • Prepare and present daily, monthly, and annual reports to stakeholders.
Requirements:
  • Proficiency in Mandarin and English, both written and verbal.
  • At least one year of experience in a related field is required for this position.
  • Strong knowledge of MS Excel and Word.
  • Ability to work independently and with minimal supervision, handling multiple tasks with ease.
  • Excellent computer skills and experience with Excel spreadsheets.
How to Apply:

Interested candidates can apply through our website or contact us via WhatsApp or Telegram for more information.



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