Customer Relations Liaison

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time
Job Overview

Talent Recruit is seeking a highly skilled Customer Relations Executive to join our team. The ideal candidate will possess excellent communication skills, both in Japanese and English, and have a strong interest in Japanese culture.

Key Responsibilities
  • Act as an interpreter during doctor consultations and health screenings for Japanese members.
  • Provide medical support, including handling hospital procedures and insurance claims.
  • Assist with police reports, especially in cases of car accidents involving Japanese customers.
  • Handle documentation and data entry in both Japanese and English.
  • Provide general administrative and operational support for assigned tasks.
  • Manage phone calls, emails, and other ad-hoc duties.
Requirements
  • Must have JLPT N2 or above.
  • Graduates from Japanese universities are encouraged to apply.
  • Fluency in Japanese, good command of English, and knowledge of Malay.
  • Strong interest in Japanese culture, with a passion for adapting to and interacting with Japanese clients.
  • Working hours: Monday to Friday, 8 AM to 5 PM, with 24/7 standby on a rotational shift for urgent cases (overtime and travel allowance provided).
Benefits
  • Basic salary: RM4,500 to RM6,500.
  • Parking provided (for self-driving).
  • Travel allowance (for public transport commuters).
  • Medical insurance, health screenings, and medical check-ups.
  • Yearly salary increment.
  • Handphone and overtime allowances.

Candidates may apply online or send their resumes to ryan@talentrecruit.com.my. Only shortlisted candidates will be contacted.



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