Transformation Manager

2 weeks ago

Kuala Lumpur, Malaysia Allianz Full time

Transformation Manager

**Job Roles/Purpose**

The Transformation Manager - Allianz Technology Malaysia is responsible for supporting the Head of IT, Allianz Technology Malaysia, in driving the global integration and evolution of the Allianz Technology operating model. This role will lead the change management and industrialize the processes, governance, and controls required to establish a globally aligned, customer-centric shared service capability to support the program delivery. It is also responsible for the effective delivery of IT Infrastructure programs & Application change programs, complementing Allianz Technology and the customer priorities.

**Key Responsibilities**

1. This role will report to the APAC Head of Transformation and support the Head of IT / CTO in leading the strategic change agenda.

2. Responsible for the development and the implementation of the transformation roadmap for the Operating Entity/region.

4. Participate in the annual budget planning process in partnership with the account management, Portfolio management, and finance teams. Collaborate with the customer counterparts to ensure alignment of programs in support of the budget planning discussions

5. Establish a culture of ownership, customer focus, and "one team", through effective implementation of the following:

- Undertake periodic review of the demand. Plan and coordinate delivery activities. Develop scope and budget for delivery projects. Ensure timely delivery to meet customer expectations
- Customer focus - Build productive working relationships with customers for business growth
- Define and track KPIs for successful program delivery. Manage the delivery teams to ensure timely and accurate customer deliveries
- Oversee daily activities of the delivery team and provide direction and guidance as needed. Analyze and troubleshoot delivery issues in a timely fashion
- Perform resource allocations and workload assignments according to delivery requirements
- Evaluate the performance of team members and determine training needs. Ensure that team maintains a high level of competence and operational excellence
- Develop process improvements to achieve cost-effectiveness and time saving

**Key Requirements**
- Degree in information technology or other comparable technical qualification
- 10+ years of program/project management experience is required. Strong experience in managing project financials, demand management, change management, managing distributed teams, KPI tracking, and reporting alignment within a complex matrix organization would be advantageous.
- 5+ years of experience supporting the sales cycle in a consulting or shared services environment. Experience with bid/proposal preparation, exposure to regulatory needs, and the ability to negotiate contracts is a must.
- Must have worked in a matrix organization, with a strong track record of meeting deadlines in a fast-paced environment. Must have strong exposure to AGILE, DevOps, and Waterfall-based SDLC methods.
- Must have strong exposure to the functioning of the program management office, standardization of processes, tools, and associated governance.
- Goal-oriented self-starter with the ability to work independently and as part of a team. Experienced in managing multi-cultural and geographical dispersed teams through both direct and influence management
- Customer-centric mindset; Transparent & fact-based collaboration

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Job ID 48320

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