Customer Service in Logistics

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Responsibilities - Facilitate client implementation which includes but is not limited to: - Implement and improve Customer’s Operational Procedures - Ensure that customer’s requirements are being fulfilled - Ensure customer’s key performance indicators are being fulfilled - Pro-actively help to take actions to improve customer experience - Conduct or...

Customer Service - Placement in a working environment with exposure to in Customer Management, Problem Solving, Warehousing, Storage, Packing and Last-mile Delivery services. - Work Culture Emphasis in Mutual Respect, Customer Satisfaction, Continuous Improvement, Problem Solving, Productivity and Efficiency. - Maintaining a positive, empathetic, and...

SnT Global is an Omnichannel Fulfillment Service Provider. SNT Global is a premier Omnichannel Fulfillment Service Provider in South East Asia that delivers integrated logistic services incorporating highly customized eCommerce logistics distribution and supply chain execution such as order-fulfillment, transportation and warehousing to our clients. SPM / O...

Ensuring work areas are kept clean, neat and well-organized. - Packing incoming stock away, taking inventory and reporting shortages. - Keeping records of incoming and outgoing shipments. - Picking orders as requested by management. - Ensure that items are undamaged. - Label items. - Counting and confirming inventory. - Inspecting inventory for damage and...

**Responsibilities**: - Placement in a working environment with working experience opportunities in Warehousing, Storage, Packing and Last-mile Delivery services. - Work Culture Emphasis in Mutual Respect, Customer Satisfaction, Continuous Improvement, Problem Solving, Productivity and Efficiency. - Assist in schedule shipments and deliveries. - Assist in...

**Responsibilities**: - Provide strategic leadership and direction to the logistics operations division of Bollore Malaysia to achieve the logistics key performance index and the required service standards - Define requirements for multiple operations and ensures the implementation of new strategies and initiatives to effectively meet or exceed Company...

Job Descriptions: - Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem ; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Identifying and assessing clients need to ensure service excellence - Continuously...

SeeBuu Logistics was incorporated on 9July 2020 to provide logistic services, specifically in the First-Mile and Last-Mile Delivery within the Business to Consumer (B2C) and Business to Business (B2B) segments. Bachelor's or Equivalent

**Work Location** Worldwide Logistics Marine (M) Sdn Bhd D3A-02, Skypark One City, Jalan USJ 25/1, 47650 Subang Jaya, Selangor, Malaysia. **Responsibilities**: **Export** - Guide shipper for the requirement from customer to ensure shipper properly - follow customer expectation - Communicate with shipper for booking and request to customer for...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

Work with the Operations team to provide seamless and customer-focused solutions to support the achievement of business objectives. - Process customer's orders/ inquiries timely and accurately. - communicate discrepancies/ issues to Manager when necessary. - Proactively alert 3PLs and customers in the event any service deviation from standard transport...

Job Descriptions: - Handle all outbound tasks via phone with utmost professionalism and ensure high quality customer service is provided at all times. - Update our internal CS Systems with customer information & customer enquiries. - Provide complete and accurate responses to customers -make reference to our internal information portal (which contains...

'¢ Lesen Memandu Malaysia Kelas D; '¢ Lesen GDL untuk Van Komersial, truck 1 ton hingga 3 ton; '¢ Tiada rekod jenayah dengan Polis DiRaja Malaysia; '¢ Rekod bersih Jabatan Pengangkutan Jalan (JPJ); '¢ Bertanggungjawab, Displine, Amanah & Puntual; '¢ Membantu memuat dan memunggah kenderaan; '¢ Bertanggung jawab untuk menghantar barang pelanggan sesuai...

DUTIES & RESPONSIBILITIES 1.Answering product and service questions; suggesting information about other products and services, mainly in logistics field 2.Resolves product or service problems by clarifying the customer's complaint; 3.Coordinate and monitor logistics operations via Air, sea and land for domestic/international destinations with customers,...

**JOB REQUIREMENTS: - ** - Required language(s)**:English**: - **MUST**have least 2 Year(s) of working experience in **Warehousing** **and Logistics industry**. - Required Skill(s): Communication skill, coordinating skill, Inter-Personal Skill, Microsoft Office. Computer Literate. - **MUST **have knowledge in **Warehouse Management System (WMS)**: -...

**Job Scope**: - Loading and unloading company products. - Compiling accurate delivery records and reports. - Reporting all delivery-related problems to senior staff. - Effectively communicating with clients and customers to resolve complaints. - Liaising with the main office or the warehouse logistics team to notify the driver of any changes to daily...

2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **RESPONSIBILITY**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. 2. Monitor various company communication...

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** **Responsibility**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels...

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** Responsibility: 1. Provide quality customer support (24/7) through LiveChat and Digital channels for...