Customer Service Agent

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Position : Guest Service Agent -(International Restaurant Brand - Sunway Resort Hotel and Spa)A Restaurant Guest Service Agent plays a key role in providing exceptional customer service and ensuring a positive dining experience for guests in a restaurant. They are responsible for greeting and seating guests, managing reservations, handling inquiries and...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...

Job Descriptions: Handle all outbound tasks via phone with utmost professionalism and ensure high quality customer service is provided at all times. Update our internal CS Systems with customer information & customer enquiries. Provide complete and accurate responses to customers make reference to our internal information portal (which contains detailed...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments....

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task.To arrange with trucking department for collection/deliveries of Export/Import shipments.To...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

Job Highlights: International BPO company Standard working hours (Monday to Friday, 9 am to 6 pm) Opportunities for career growth in a multinational setting Onemonth training program offered Conveniently located near public transport (LRT Ara Damansara)Job Descriptions: Initiate outbound calls to clients using provided databases and leads. Manage inbound...

**Responsibilities**: - To handle and co-ordinate on customer shipments - Liasing with overseas agents to arrange shipments - To compile shipment documents & prepare relevant reports - Coordinate with Sales and operation teams - To undertake any tasks that assigned by The Management from time-to-time - To meet Company's objective **Job Requirements**: -...

To provide customer service support to all customers and endeavor to deliver excellent service and make every encounter with a delightful one for our customers. **Job Descriptions**: - Handle all outbound tasks via phone with utmost professionalism and ensure high quality customer service is provided at all times. - Update our internal CS Systems with...

If you love people, look no further You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - KEX ExpressThe Customer Service - Call Center will be working in Subang Jaya, USJ 1 (walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all Inbound and Outbound...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...