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Customer Service Operation Executive
2 weeks ago
Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments. - To provide prompt action in resolving issues and maintain effective communication internally and externally. - Attend to customer's enquiry including costing & quotation preparation - To handle Air & Sea Operations administrative tasks. - To perform any other duties/assignment from the Manager.
Ocean Reef Sdn. Bhd. (hereinafter known as Ocean Reef) was established in September 1992 with the vision and commitment to grow to become a distinguish forwarding agent providing a comprehensive list of forwarding services in the region. Ocean Reef has 25 years of industry experience to serve the forwarding needs of individuals and business. We are specialized in local and overseas shipping of personnel effects, household goods, general commercial cargoes, medical equipments as well as dangerous cargoes. Services offered Ocean Reef provides a wide range of services from custom clearance at port to customer’s assigned location. Our nature of business as follows: - International Air/Sea/Land Forwarders. - Shipping Agent - Airline Agent - Break-bulk Agent. - Freight Consolidators. - Warehouse/Bonded - Project Cargo - Routine Order Consignment We make a complete review of the necessary documents prior to transport and delivery e.g. bill of lading or collection of delivery order. Once the shipment is completed, we will coordinate with customs brokers to help guarantee that all regulations are met before arranging trucking service for delivery.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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