Customer Service Agent

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments....

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Job Descriptions: - Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem ; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Identifying and assessing clients need to ensure service excellence - Continuously...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

SIMPLY FREIGHT (M) SDN BHD (LOGISTIC) - To manage export and import bookings, communicate with agents, liners, co-loaders, and service provider - To prepare shipping documents, import/export documentation - declaring and filing - Monitoring the sailing schedule and freight rate to related departments. - To liaise with shipping lines and customer on bookings...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Job Descriptions: - Handle all outbound tasks via phone with utmost professionalism and ensure high quality customer service is provided at all times. - Update our internal CS Systems with customer information & customer enquiries. - Provide complete and accurate responses to customers -make reference to our internal information portal (which contains...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Work Location** Worldwide Logistics Marine (M) Sdn Bhd D3A-02, Skypark One City, Jalan USJ 25/1, 47650 Subang Jaya, Selangor, Malaysia. **Responsibilities**: **Export** - Guide shipper for the requirement from customer to ensure shipper properly - follow customer expectation - Communicate with shipper for booking and request to customer for...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **could be the...

The ATS Global Service Desk **provides end-to-end support to our customers in manufacturing environments, 24×7, in multiple languages**. **Responsibilies**: Process incoming -**IT service management tool **(ITSM) - Analyse and resolve most common enquiries using step-by-step instructions provided to you Deliver high -quality customer service at all...

The ATS Global Service Desk **provides end-to-end support to our customers in manufacturing environments, 24x7, in multiple languages**. **Responsibilies**: - Input detailed technical information into the online **IT service management tool **(ITSM) - Analyse and resolve most common enquiries using step-by-step instructions provided to you - Deliver...

**Key responsibilities**: - Fluent in Mandarin and English languages. - Excellent listening and verbal communication skills to accurately convey messages between parties. - Proficient in various interpretation techniques such as simultaneous interpretation - Awareness of cultural nuances and sensitivity to cultural differences to ensure accurate...

**Job description**: - Handle daily operations for both export and import airfreight shipments. - Verification of the completeness and accuracy of all forwarding document - Coordinate the routing of import and export with local and oversea agents. - Liaise with clients and agents with proper HS Codes and duty/tax amount. - Track and trace shipments and...