Customer Service Agent
3 weeks ago
**Key responsibilities**:
- Fluent in Mandarin and English languages.
- Excellent listening and verbal communication skills to accurately convey messages between parties.
- Proficient in various interpretation techniques such as simultaneous interpretation
- Awareness of cultural nuances and sensitivity to cultural differences to ensure accurate interpretation.
- Ability to work in customer service centers.
- Maintain confidentiality and impartiality while interpreting sensitive information.
- Quick thinking and the ability to handle unexpected situations or challenges that may arise during interpretation sessions.
**Qualifications**:
- Fluency in Mandarin and English Language
- Excellent listening and verbal communication skills to understand and convey messages effectively.
- Comfortable using interpretation equipment such as microphones, headsets, and interpreting software if applicable.
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