Airline-customer-service-agent

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

_Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

_Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

**Job Highlights**: - International BPO company - Opportunities for career growth in a multinational setting - One-month training program offered - Conveniently located near public transport (LRT Ara Damansara) **Job Descriptions**: - Deliver world-class customer service while responding to customer inquiriesand concerns via outbound calls - Assist and...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments....

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

_**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Rebook and recalculate fares and reissues, as well as review incorrect charges. - Assist customers with upgrade requests, baggage inquiries, delays,...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

_**Looking for a high flying career?**_ **_Job Responsibilities: _** - Provide support for an award winning International Airline Company - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related questions_** and issues communicated through chat. - Assist customers with...

**Position Title: Customer Support Executive III** **Industry: Airlines/Aviation** **Location: Petaling Jaya** **Responsibilities**: - Key account for assigned customers - Manage customers' account - Provide reliable information to customers - Monitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contracted TAT - In case of...

**Requirements**: - Strong communication and interpersonal skills - Able to communicate **fluently in English & Bahasa Malaysia**: - Experienced in Telecommunication, E-Commerce, BPO, Call Centre, Banking is preferred **Responsibilities**: - Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to...

**Requirements**: - 2 years of call center experience required. - Willing to work at Bandar Sunway. - Full vaccinated + booster. - Open to fresh graduates. **Responsibilities**: **Job Description**: - Provide good customer services and maintain good rapport with customers. - Identify and escalate issues appropriately. - Handle customer inquiries and...

End to end airline operation - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and meet customer requirements - Work Environment - 24*7 - Language: Should be fluent in spoken...