Customer Service Agent

The Service Desk Agent is responsible for ensuring timely restoration of service for customers by managing requests (Incidents, Service Requests, Events and Problems) through to successful completion. Logging Service Desk Agents are responsible for receiving, validating and logging customer requests. They capture the detail of the request and provide...

A brand new opportunity for a Customer Service Agent is available at a major MNC investment bank / financial services banking group and everyone is welcome to apply! Your new company provides financial services all over the globe and to service their international customers several permanent Customer Service Agents are needed to join their dynamic team in...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Key ResponsibilitiesThe Interaction Resolution Expert will be responsible for delivering high-value experiences to customers through simplified, successful interactions using all contact channels.They will utilize their knowledge across the entire portfolio of Hardware, Software, and Services to make the complex accessible and solve complex interactions.The...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Monetise your evening. Be our PT call centre / customer service agent. Job : Gather feedback from customers on their recent purchase. This is NOT SALES post - so no selling is required. You will only be required to gather feedback from our customers & ask them about their recent purchase. Minimum - 15 Hours per week Time : Flexible depending on your...

This position will handle inquiries from both sellers and buyers via various channels. The role reports directly to Team Leader of Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfilment-related problems and providing support to the...

Job RequirementsTo be successful in this role, you will need to possess a strong passion for delivering exceptional customer service, have excellent communication skills, and be able to work independently in a fast-paced environment.Key Responsibilities:Handle all inbound contacts pertaining to customer general inquiries, complaints, comments, feedback, and...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

**Responsibilities** - Agent wil be responsible to call the leads from our bidding website as assigned. - The leads will include "Pending confirmation" and "unsold" vehicle status. The aims to get seller to accept the offer or at least relist again in our platform. - Agent will be responsible to assist individual buyer and seller in MUV bidding platform. -...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

About the RoleAIG is a leading global insurance organization seeking a highly skilled and dedicated individual to join our team as a Customer Care Executive. In this role, you will be responsible for providing exceptional customer service via multiple service channels, including front counter, telephone, emails, faxes, and other available service channels in...

**Job Position**: Customer Service Agent (Postpaid Department) **Location**: Sunway Pinnacle, Bandar Sunway **Salary Range**:RM2,500 - RM3,400 **Working Days/Hour**: 5 working days per week (rotational basis), 24/7 shift rotation basis **Responsibilities**: - Handling inbound call and outbound call regarding Postpaid issue. **Job Requirements**: -...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

**Job descriptions**: - Monitor preparation of draft K1 documentation and explanation to consignee or shipper - Respond to Customer’s enquiry based on feedback from SF Customs Agent on a timely manner - Provide administration support between Customer and Gateway team - Ensure duty collections on shipment prior Customs Clearance - Prepare, follow-up,...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...