Guest Service Agent

**Job Number** 24067562 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...

**Job Number** 23145340 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

The Service Desk Agent is responsible for ensuring timely restoration of service for customers by managing requests (Incidents, Service Requests, Events and Problems) through to successful completion. Logging Service Desk Agents are responsible for receiving, validating and logging customer requests. They capture the detail of the request and provide...

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

A brand new opportunity for a Customer Service Agent is available at a major MNC investment bank / financial services banking group and everyone is welcome to apply! Your new company provides financial services all over the globe and to service their international customers several permanent Customer Service Agents are needed to join their dynamic team in...

Monetise your evening. Be our PT call centre / customer service agent. Job : Gather feedback from customers on their recent purchase. This is NOT SALES post - so no selling is required. You will only be required to gather feedback from our customers & ask them about their recent purchase. Minimum - 15 Hours per week Time : Flexible depending on your...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support the business performance excellence, KONE...

**Job Summary**: As a Dining Ambassador, you will serve as the first point of contact for guests and residents, providing them with personalized assistance and ensuring their needs and expectations are met. You will play a vital role in enhancing the guest experience by offering information, recommendations, and services to make their stay enjoyable and...

Front Office Assistant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

Key Responsibilities: - Troubleshooting: Provide first-level technical support to end-users, diagnosing and resolving hardware, software, and network-related issues. - Ticket Resolution: Prioritize and manage service tickets, ensuring accurate categorization, tracking, and timely resolution or escalation within defined SLAs. - Customer Service: Deliver...

Job description We are looking for a Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Receptionist responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Developing contacts in the market that lead to business by consistent update of mailing list and customer profile database. To prepare and present sales proposal to the potential Guests, highlighting the best features and qualities of the Hotel. - Lead Hotel site tours, inspections and hospitality visits for business partners & guests. - Responsible to...

Benefit - Staff house available - 2 Meals provided Job Description - Greeting guests and taking drink and food orders - Staying attentive to the needs of guests in the dining area - Delivering food from the kitchen to the guests - Ensuring the food order is made correctly by kitchen staff and looks presentable for guests - Following health code standards...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Key Responsibilities**: - Issue Resolution: Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed. - Ticket Management: Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of...

**Responsibilities** - Agent wil be responsible to call the leads from our bidding website as assigned. - The leads will include "Pending confirmation" and "unsold" vehicle status. The aims to get seller to accept the offer or at least relist again in our platform. - Agent will be responsible to assist individual buyer and seller in MUV bidding platform. -...

This position will handle inquiries from both sellers and buyers via various channels. The role reports directly to Team Leader of Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfilment-related problems and providing support to the...