Customer Service Coordinator

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

1 To monitor, coordinate Assurance cases by Max orders and vendor management to ensure service fulfilment as per the SLA or contracts. 2 Work assignment for daily on-site audits and compilation of the resultant Audit reports and generate reports based on customer feedback and audit findings for remedial action. 3 Managing technical team related to customer...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**What is your role**: - Coordinate and oversee aeromedical transport cases independently from start to end. - Be the first point of contact for our clients who require medical or travel assistance. - Be responsible for your allocated cases within the working hours and be responsible in managing the task. - Able to coordinate and access medical claims...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

About UsWe are Hunters International Sdn Bhd, a leading Education Seminar company with over 27 years of experience. Our mission is to empower entrepreneurs and individuals from around the world through our events.Job SummaryWe are seeking a highly skilled Event Registration and Customer Service Coordinator to join our team. The successful candidate will be...

TO COORDINATE AND ASSIST SERVICE DEPARTMENT ON CUSTOMER SERVICE. HANDLE ALL DOCUMENTATIONS ON SERVICE EQUIRY AND PREPARATION OF QUOTATIONS. FOLLOW UP SERVICE EQUIRY AND GENERAL SERVICE ADMINISTRATION. KENSAINS SDN BHD BUSINESS HAS EXPANDED TO INCLUDE A WHOLE RANGE OF OTHER SYNERGISTIC ACTIVITIES IN THE CONSTRUCTION INDUSTRY FOR MATERIAL TESTING...

**Responsibilities for Service Coordinator** - The coordinator must handling incoming and outgoing instruments with proper registration and documentation. - Create and maintain a database of clients and client needs - To update daily lab activities such as job completion, and pending items. - Assess client issues and provide recommendations to fix...

Attend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...

The business activities of Sodick Technology (M) Sdn. Bhd. are retail, servicing, repairing & providing training for electrical discharge machine & wire-cut machine & other types of machine for both domestic & overseas. These machineries are manufacture in Japan, Thailand & China. Sodick Technology (M) Sdn. Bhd. undertakes activities beyond the sales and...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

Job Overview:Hunters International Sdn Bhd is seeking a highly motivated Event Registration and Customer Service Coordinator to join our team. As a key member of our event management team, you will be responsible for ensuring seamless registration processes for our entrepreneurial events.Responsibilities:Manage the registration process, including payment...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Location : Petaling Jaya Salary : RM 3,000 - 5,000 Responsible for coordination of service and parts order request from clients and company with the use of service information system (SIS): - Communication of mission dates to in-house and field technicians - Change mission duration in case of deviation and route planning for missions - Check and ensure...

Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...

Job Opportunity at Hello Dental Clinic">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator. This role will be responsible for providing excellent service to our clients, ensuring their needs are met, and maintaining a positive experience throughout their visit.">About the Role">This is an...

**Requirements**: - Must possess at least a Bachelor's Degree or Professional Degree in any discipline or equivalent. Preferably in Mass Communication/Marketing/Business Management - Minimum 8 to 10 years of working experience in the same capacity and experience. Knowledge of automotive industry practice will be an added advantage. - Leadership skills: The...