Customer Service Coordinator

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...

**Customer Service ( Subang)** Location : Sime UEP Industrial Park Subang Working Days : 5 days Nature of Business : IT solution provider - Checking of the warranty for the particular IT/ home appliances products - Provide the quotation to the customers on the servicing cost - Follow up and assist customer enquiries - Will coordinate with other engineers...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...

**Company Background**: MNC that leading provider of automation technologies, system and services for process industries. **Job Responsibilities**: - Managing Field Job / Service Request assignment - Managing manpower movement in scheduler based on the assignments given - Reports to Operations Manager - Crosscheck with Project engineer for engineer...

**JOB DESCRIPTION** - Act as an interface to communicate and coordinate with internal parties and customers from time to time to ensure smooth running of back - office functions. - Handle KYOCERA customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame with a focus on service excellence and first...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

**Responsibilities**: - To attend all customers and inbound calls. - Collect payment from customers. - Attend customers' issues, problems or cases. - General administrative clerical works such as filing, data entry and operation division administrative duties. - Undertakes other ad-hoc tasks as assigned by superior / management when necessary. - In-charge...

**JOB PURPOSE** Customer Service Executive manages customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **DUTIES &...

Job DescriptionThe successful candidate will be responsible for assisting in sales processes, coordinating deliveries, and providing information to customers and sales reps. They will also be required to communicate with internal and external parties efficiently.ResponsibilitiesProcess sales, coordinate and schedule transportation of delivery parts.Gather...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**ADMIN** - min 20 - 35 years old - have related experienced & skills - have high responsibility, good attitude, professional - Basic Salary RM1.5K - RM1.8K - EPF, SOCSO, EIS **Job Descriptions** - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with...

**RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

Responsibilities for Service Coordinator - Assess the service requirements of clients, then plan, schedule and deploy the appropriate skilled manpower to tackle the client requirements. - Maintain and ensure close follow up of all client requests and issues, so that all tasks are consistently updated on a daily basis. - Generate report on monthly basis, and...

**Responsibilities**: - Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.**Benefits**: - EPF -...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

**CUSTOMER SERVICE (SHIPPING/LOGISTICS)** **DUTIES & RESPONSIBILITIES** - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and...

**Customer Service Representative ( Subang)** Location :Sime UEP Industrial Park Subang Working Days : 5 days Nature of Business :IT solution provider - Checking of the warranty for the particular IT products. - Provide the quotation to the customers on the servicing cost - Follow up and assist customer enquiries - Will coordinate with other engineers...