Customer Service Coordinator

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

**Company Background**: MNC that leading provider of automation technologies, system and services for process industries. **Job Responsibilities**: - Managing Field Job / Service Request assignment - Managing manpower movement in scheduler based on the assignments given - Reports to Operations Manager - Crosscheck with Project engineer for engineer...

**Work Location : Menara HeiTech Village, USJ 1, Selangor** **Job Function** Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction. **Responsibilities**: - Coordinate with internal departments to ensure smooth delivery arrangements until customers’...

**Service Project Coordinator**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

Return for investigation (Incoming & Outgoing) - Collecting incoming Daily from Receiving bay & recording it; - Arranging outgoing Return for Investigation especially from LGM CS the team to go out to the outlet daily; - Attend to daily customer incoming phone calls when relate to Product problems and solve issues; - Ensure all Return for Investigation...

Responsibilities for Service Coordinator The coordinator must handling incoming and outgoing instruments with proper registration and documentation. Create and maintain a database of clients and client needs To update daily lab activities such as job completion, and pending items. Assess client issues and provide recommendations to fix problems. Ensure each...

General Information: Req # WD Career area:ServicesCountry/Region: Malaysia State: Selangor City: Petaling Jaya Date:Friday, April 5, 2024Working time: FulltimeAdditional Locations: Malaysia Selangor Petaling JayaWhy Work at Lenovo:We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology...

To be responsible for working with service team to prepare Quotation and Service Department relevant documents. Coordinate with customer, provide information to answer enquiry about Spare Part & Services from customer Timely prepare Quotation Request to Supplier/Factory base on Service Team or Customer inquiry. Issue Purchase Order to Factory once received...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

Front Desk ( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution provider Will assist walk in customer related to the electronic products for troubleshooting Checking of the warranty for the particular electrical and Home appliances products. Provide the quotation to the customers on the...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Contract type: - Permanent- Location: - Subang Jaya- Specialisation: - Logistics and Supply Chain- Reference: - PR/156338- Contact details: - Kin Yip Chew- Job published: - November 23, 2023 15:51**Your new company**: This company is a global commodity warehousing and logistics business. they specialise in handling, storage and processing of commodities....

Location:Petaling Jaya, MYJob SummarySupervise the day-to-day operations of the Customer Service team to ensure smooth and efficient logístical and administrative after-sales supportGeneral Responsibilities Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources Execute work processes and...

We are looking for a qualified Customer Service Leader who are expected to perform the responsibilities, duties, and tasks given in the following job description:Responsibility: Monitoring customer service and consultants on following up with sales and leads generated via exhibitions, retail outlet, walkin/ callin inquiry and eShop. Allocate workload and job...

237 modern ships, 11.9 million TEU (Twenty-foot Equivalent Unit) transported per year, around 12,800 motivated employees in 399 offices in 128 countries. Hapag-Lloyd is a leading global liner shipping company and a powerful partner for you. Hapag-Lloyd offers a fleet with a total capacity of 1.7 Million TEU, as well as a container stock of approximately 2.6...

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams.The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and...

About Our ClientOur client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They focused on...