Customer Service Administrator

5 months ago


Subang Jaya, Malaysia TT Freight Group Sdn Bhd Full time

**ADMIN**
- min 20 - 35 years old
- have related experienced & skills
- have high responsibility, good attitude, professional
- Basic Salary RM1.5K - RM1.8K
- EPF, SOCSO, EIS

**Job Descriptions**
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support

**Requirements**:

- Must be organized and punctual
- High school diploma, general education degree, or equivalent
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Experience working with customer support
- Must have own transport
- Good command in Mandarin, English and Bahasa Malaysia will be an advantage

**Working hours**:8am to 5pm from Monday to Saturday

**Location**: Warehouse di Kampung Baru, Subang

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

- Day shift
- Fixed shift



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