Sales & Service Coordinator
6 months ago
**Responsibilities for Service Coordinator**
- The coordinator must handling incoming and outgoing instruments with proper registration and documentation.
- Create and maintain a database of clients and client needs
- To update daily lab activities such as job completion, and pending items.
- Assess client issues and provide recommendations to fix problems.
- Ensure each client is given the necessary services and follow up to fill ongoing service needs.
- Maintain good relationships with service providers and clients to keep customer base.
**Qualifications for Service Coordinator**
- 1-3 years of industry experience or a related customer service experience required (Fresh Graduate are encourage to apply).
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel.
- Excellent customer service and problem-solving skills.
- The ability to work well under deadlines and to multitask.
- The ability to build relationships and coalitions within the community
- Excellent critical thinking and problem-solving skills
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
COVID-19 considerations:
All customers must wearing mask and fully vaccinated only allow to enter our premises, perform weekly covid test for all staffs.
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Education**:
- Diploma/Advanced Diploma (required)
**Language**:
- English (preferred)
- Malay (preferred)
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