Operator & Customer Service Executive

**Job Description Summary**: GE Aerospace Accelerated Mechanic Program (AMP) is a 12-Month program for young diploma-graduate that provides its participants the opportunity to master critical skills and knowledge required of a qualified Aircraft Engine Mechanic. Participants will be attached with GE Aerospace Malaysia (GE Engine Services Malaysia Sdn Bhd) in...

**JOB PURPOSE** Customer Service Executive manages customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **DUTIES &...

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management...

We are seeking a Customer Service Operations Director to join our Alternate Channel team at Alliance Bank Malaysia Berhad. As a senior leader, you will be responsible for managing and optimizing the performance of the team in delivering exceptional customer experiences across email, live chat, and social media platforms.Key Responsibilities:To manage and...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

**The Company**: Our client is one of the leading transport and logistics companies in Europe. Established for more than 190 years, they are supported by over 7000 employees and 170 company-owned offices globally. **The Customer Service Executive Indoor Sales will be responsible**: - Respond to sales enquiries from existing and new customers. - Supporting...

**RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...

**JOB PURPOSE** - Assist the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with internal...

**Customer Service ( Subang)** Location : Sime UEP Industrial Park Subang Working Days : 5 days Nature of Business : IT solution provider - Checking of the warranty for the particular IT/ home appliances products - Provide the quotation to the customers on the servicing cost - Follow up and assist customer enquiries - Will coordinate with other engineers...

What keeps our heart beating here in Digi is our customers. Our purpose as a company is that we strive to connect our customers to what matters most. Hence, why we as Digizens are always so Customer Obsessed! We are currently on the lookout for enthusiastic, motivated, and thoughtful problem solvers who are passionate about customers. Eager from start to...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

**Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...

Assist Channel Manager To Develop Trade Marketing Strategies To Support Short And Long Term Business Growth, Profitability And Increase Market Share Across All Product Categories. - Assist In Building Comprehensive Trade & Shopper Activation Plan To Support Channel Development As Well As Business Growth. - Assist To Develop, Implement And Follow-Up Trade...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

**JOB DESCRIPTION** - Act as an interface to communicate and coordinate with internal parties and customers from time to time to ensure smooth running of back - office functions. - Handle KYOCERA customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame with a focus on service excellence and first...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

At Johnson Controls, Inc., we are seeking a highly skilled Customer Service Operations Leader to join our team. The successful candidate will be responsible for leading our customer service operations, driving business growth, and ensuring exceptional customer service.About the Role:Lead and coordinate with assigned teams to ensure efficient delivery of...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...