Customer Service Executive, Indoor Sales

4 days ago


Subang Jaya, Malaysia People Pathfinders Sdn Bhd Full time

**The Company**:
Our client is one of the leading transport and logistics companies in Europe. Established for more than 190 years, they are supported by over 7000 employees and 170 company-owned offices globally.

**The Customer Service Executive Indoor Sales will be responsible**:

- Respond to sales enquiries from existing and new customers.
- Supporting customer’s individual enquiry involving coordinating buying and selling rate.
- Support sales team with accurate and continual communications.
- Liaise with Air and Sea operation as well as outdoor sales department.
- Set clear SOP for each new/existing customer’s shipment.
- Quoting network enquiries from offices and agents.
- Development of procurement strategy in sea freight and air freight with branch manager.
- Maintenance of service provider data base.
- Report discrepancies in customer forecasting of shipments and recommend solutions to problems.
- Handling incoming calls to provide customer satisfaction, retention and extending contact to sell products or services.
- Provide sales support to outside sales representatives.
- Proactively informs customer on shipment status, exceptions and provide timely update on incident solution.

**Requirements**:

- Diploma/Advance Diploma/Degree in any discipline.
- At least 2 years of experience in freight forwarding/logistics.
- Familiar with air freight and ocean freight product knowledge.
- Able to fulfil critical task and urgency to deadlines.
- Good communication and interpersonal skills.
- Good Microsoft Office skills.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Opportunities for promotion
- Professional development

Schedule:

- Flexible hours

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Freight Forwarding/Logistics: 2 years (preferred)
- Customer service: 2 years (preferred)
- Sales: 2 years (preferred)



  • Subang Jaya, Malaysia FMX (M) SDN BHD Full time

    **Key Activities / Accountabilities** - Basic sales probing skills to understand customer’s shipping profile. - To support outdoor sales as an lead generator, gathering and qualify leads from all different vertical. - To achieve outbound call KPI and number of qualified leads KPI set by the company. - Continually develop knowledge of FMX’s services and...


  • Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time

    Do you like to communicate with people and like to help customers? We are the leading wholesale security company in Malaysia with 27 years of technical experience and provide a full range of security systems. After more than 20 years of hard work, we have rapidly developed and expanded our business. Therefore, we sincerely invite you to join our team and...

  • Indoor Sales Executive

    20 hours ago


    Petaling Jaya, Malaysia CT BROTHERS SDN BHD Full time

    1. To source new sales opportunities and maintain good relationship with potential and existing customer. 2. Handle and assist indoor customers on their sales and product enquiries. 3. Develop and generate new business / customers from both retail and E-commerce marketplaces. 4. Experience in premium car accessories industry will be an added advantage. 5....

  • Indoor Sales

    20 hours ago


    Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time

    Do you like to communicate with people and like to help customers? We are the leading wholesale security company in Malaysia with 27 years of technical experience and provide a full range of security systems. After more than 20 years of hard work, we have rapidly developed and expanded our business. Therefore, we sincerely invite you to join our team and...

  • Indoor Sales Executive

    20 hours ago


    Hang Tuah Jaya, Malaysia NEW EDGE SAFETY DOOR (HQ) SDN BHD Full time

    **INDOOR SALES EXECUTIVE (AYER KEROH)** **Requirements**: - Preferably with sales knowledges. - Have own transport. - Salary : Basic salary + Commission **Job Responsibilites**: - Generating leads. - Meeting or exceeding sales goals. - Negotiating all contracts with prospective clients. - Helping determine pricing schedules for quotes, promotions, and...


  • Petaling Jaya, Selangor, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full time

    About This JobWe're looking for an experienced Sales Engineer to drive business growth at Daikin Malaysia Sales & Service Sdn Bhd. As a key member of our team, you'll be responsible for developing strong relationships with customers and stakeholders.Your primary focus will be on communicating product specifications and pricing to customers, while also...

  • Project Sales Engineer

    11 hours ago


    Petaling Jaya, Selangor, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Daikin Malaysia Sales & Service Sdn BhdSenior Executive Human Resources at Daikin Malaysia Sales & ServiceKey Roles:To communicate product specification and pricing to the customer.To liaise with Project Dealer on the progress of the tendering.To liaise with...

  • Sales Executive

    16 hours ago


    Petaling Jaya, Selangor, Malaysia AEON Credit Service (M) Berhad Full time

    At AEON Credit Service (M) Berhad, we're looking for a talented individual to join our team as a Direct Sales Executive.About the RoleThe successful candidate will be responsible for promoting and selling our credit card and Aeon Member Plus Card products to customers. This involves ensuring all applications are properly submitted for approval and developing...


  • Petaling Jaya, Selangor, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full time

    About Our TeamWe're a dynamic team at Daikin Malaysia Sales & Service Sdn Bhd, passionate about delivering exceptional results in the Retail and Industrial Machinery Manufacturing sectors. As a Sales Engineer, you'll play a critical role in driving business growth and achieving our goals.You'll be responsible for communicating product specifications and...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Crest Force (m) Sdn Bhd Full time

    **Responsibilities**: - Requirements: - Minimum 2 years working experience, preferably indoor sales - Proficiency in Microsoft Word, Excel & Power Point - Min. qualification: Diploma - Ability to converse in English, Bahasa Malaysia and Mandarin - Good communication skills and enjoy meeting people - Experience in Beauty & Wellness products will be an added...


  • Petaling Jaya, Selangor, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full time

    Job OverviewDaikin Malaysia Sales & Service Sdn Bhd is seeking a seasoned Sales Engineer to lead our sales efforts in the Retail and Industrial Machinery Manufacturing sectors. In this role, you'll leverage your expertise to develop and execute effective sales strategies.You'll be responsible for building strong relationships with customers, communicating...


  • Subang Jaya, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - SALES COORDINATOR LOCATION - SUBANG SALARY - RM 3000 Job Scope: - Support sales activities - Prepare and follow up on quotations - Maintain close relationships with customers - Process orders **Requirements**: Indoor sales experience is preferred Strong follow-up and coordination skills Good communication skill 5-day...


  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Sales Executive, International Freight & Logistics Services**: - **Salary: RM 3000-5000.**: - **Job location: Based at Kelana Jaya, Petaling Jaya.** **Introduction** Our client is an international freight forwarding logistics company. They have an enviable reputation and is able to offer an outstanding level of services together with a...


  • Petaling Jaya, Malaysia IME Group of Companies Full time

    Route qualified opportunities to sales manager to further follow up. - Managing customer subscription and maintenance services. - Recruit training courses to meet and achieve the target given. - Maintain and expand database of prospects. - Handle incoming inquiries from customers. - Communicate with internal and external parties in an organized manner to...


  • Subang Jaya, Malaysia AGX LOGISTICS (M) SDN BHD Full time

    **RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...


  • Petaling Jaya, Malaysia CALLNET SOLUTION SDN BHD Full time

    Prepare and implement daily and weekly work sales plans to ensure sales targets are met Identify new sales opportunities and follow-up on sales leads Maintain accounts by building close relationship with existing and new clients and attend to customers queries Ensure sales and payment are collected and monitored Prepare reports on sales performance regularly...


  • Subang Jaya, Malaysia KEX EXPRESS (INTERNATIONAL) SDN BHD Full time

    **Key Responsibilities**: - Quantify and qualify sales leads based on agreed selection criteria before assigning the leads to a sales channel. - Review current accounts for their potential business growth to determine the best sales channel. - Manage a portfolio of existing customers via the phone - make telephone calls to existing customers on a regular...


  • Subang Jaya, Malaysia MPS Full time

    What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...


  • Subang Jaya, Malaysia JEX Express Solutions Sdn Bhd Full time

    **JOB PURPOSE** Customer Service Executive manages customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **DUTIES &...


  • Subang Jaya, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...