Customer Service Support

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Job Descriptions**: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic **Job Requirements**: **Salary**: RM1,900.00 - RM2,100.00...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

Job Description: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products - Create & handling all tickets pertaining to customer cases & follows up closely until case resolved - Working closely with Sales & Level 2 support team members for client...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

Job Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...

This role is an exciting opportunity to join Dolphin - Creative Advertising Agency as a Customer Service Support Specialist, handling client inquiries and enhancing brand reputation for Royal Canin. You may find this job appealing because it offers remote work flexibility and focuses on engaging with customers on social media platforms.Dolphin creates bold...

About Our TeamWe are a high-performing team of professionals dedicated to delivering exceptional customer experiences.Job DescriptionThis full-time role involves providing technical support and warranty services to customers in Kota Damansara. The successful candidate will be responsible for analyzing technical problems, collaborating with internal teams,...

Work with UsWe are seeking a skilled and motivated Sales Admin to join our team at FastLaneRecruit. This exciting role offers the opportunity to work in a dynamic and collaborative environment, delivering exceptional customer experiences while supporting sales goals and operations.Key ResponsibilitiesAdmin Support: Provide administrative support to the sales...

**Responsibilities**: - Assist with the opening of client accounts, amend existing accounts, maintain client records, and liaise with appropriate departments. - Support and solve the clients with the technical and troubleshooting issues. Handle back-office queries. - Deal with complaints of a varying nature promptly and effectively. Liaise with all...

**Customer Service Associate** - Deliver information about company offerings - Answer questions about company products or services - Update and maintain product offerings - Collect and analyze customer feedback - Follow up and update customer inquiries - Document knowledge into helpful content - Update social media page - Handle all wellness and team...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Requirements**: - Required language(s): Mandarin, English - Must be able to speak MANDARIN to ensure smooth communication with Customer support. - Need to be a fast learner as we are a fast-paced company. - Great attention to details and excellent problem-solving skill - Fresh graduates are encouraged to apply. **Responsibilities**: - Perform remote...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

**Responsibilities**: **Kelayakan** - Required language(s): Mandarin, English - Must be able to speak MANDARIN to ensure smooth communication with Customer support. - Need to be a fast learner as we are a fast-paced company. - Great attention to details and excellent problem-solving skill - Fresh graduates are encouraged to apply. **Tanggungjawab** -...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...