Global Level 1 Customer Support

**DUTIES AND RESPONSIBILITIES**: - Generating & escalating call center tickets customer/ end user - To record user information, verify and update in the ticketing system - Ticket assigning to engineers (local & international) - Handle customer inquiries through telephone & -mail - Identify & escalate priority case/ issues to right escalation point of...

Job Description:M-DAQ Global is seeking a highly skilled Customer Support Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction by providing timely and effective support across various stages of the customer journey. This includes handling customer inquiries, managing customer accounts, and collaborating with...

Key Responsibilities: - Troubleshooting: Provide first-level technical support to end-users, diagnosing and resolving hardware, software, and network-related issues. - Ticket Resolution: Prioritize and manage service tickets, ensuring accurate categorization, tracking, and timely resolution or escalation within defined SLAs. - Customer Service: Deliver...

**Job Descriptions**: - Create and handle tickets pertaining customer cases - Work closely with Sales and Level 2 support team - Work in team to achieve target **Job Requirements**: - Fluent English - Good communication skills - Able to work in shift - Can adapt to Japanese working culture - Has customer service experience - Good attitude **Job Types**:...

About Us:M-DAQ Global is a pioneering fintech group specializing in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.About the Role:The...

**Requirements**: Job Requirements: - Fluent English - Able to work in shifts (morning/night) - Flexible in adapting to new culture - Has at least 2 years experience in related field **Responsibilities**: Job descriptions: - Handle inbound calls - Create and handle tickets - Follow up with cases - Work with level 2 team and sales...

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

**About the Role:**We are looking for a dedicated and results-driven Customer Support Executive to join our Sperton Global AS team.**Responsibilities include:Providing exceptional customer service via live chat, email, and inbound/outbound calls.Addressing customer inquiries promptly and accurately.Fostering strong customer relationships through follow-up...

Our TeamEli Lilly and Company has a diverse team of employees working together to make a difference in the lives of people around the world.Job DescriptionProvide accurate and timely information about our pharmaceutical products to customers.Evaluate customer inquiries and escalate those that require additional support or resource.Maintain knowledge of...

As a Support and Coordination Specialist, you will play a key role in providing administrative support to our executive team at EMA Global. Your responsibilities will include managing complex schedules, coordinating meetings and events, and maintaining confidential documents.

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

We are seeking a highly skilled Administrative Officer - Executive Support to join our team at EMA Global. In this role, you will provide administrative support to our executive team, including managing complex schedules, coordinating meetings and events, and maintaining confidential documents.Main Responsibilities:Executive Support:Manage schedules,...

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

**Job Overview:**Serton Global AS is seeking a highly skilled Customer Support Executive to join our team.**Key Responsibilities:Foster strong customer relationships through proactive communication and timely issue resolution.Deliver accurate information on product features, benefits, and pricing to ensure customer satisfaction.Consistently achieve and...

**URGENT HIRING!** **POSITION: CUSTOMER SERVICE EXECUTIVE/TELEMARKETER- ENTRY LEVEL** **LOCATION: PETALING JAYA** **SALARY: RM2200-RM2500** - 017-2296323 **JOB REQUIREMENT**: - Diploma/ Degree in any relevant industry. - Minimum 1 years’ experience in sales or customer services. Bachelor degree holder with no experience will also be considered -...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

Accounts Receivable Analyst 1 **Kimberly-Clark **makes the essentials for a better life - with brands that matter every day, everywhere people go. Throughout our 142 years, we have challenged conventional wisdom to innovate products for the evolving needs of consumers worldwide. We’ve created new categories with top brands like Kleenex®. And we’ve...

**Location: 1 Utama, Petaling Jaya** **Able to start immediately will be an added advantage. **Walk-in-interviews are welcome. **Job Duty & Responsibilities** - Ensure POS counter area is clean and free of hazards. - Ensure scanning and bagging process are performed with care and urgency - Daily opening and closing cashier counter. - Complete and prepare...

**Location: 1 Utama, Petaling Jaya** **Able to start immediately will be an added advantage. **Walk-in-interviews are welcome. **Job Duty & Responsibilities** - Ensure POS counter area is clean and free of hazards. - Ensure scanning and bagging process are performed with care and urgency - Daily opening and closing cashier counter. - Complete and prepare...