Customer Support Manager

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

About Expedia GroupWe are a travel industry leader, passionate about shaping the future of travel. Our diverse team of travelers and technologists work across time zones, hemispheres, cultures, and languages to create innovative products and services.At Expedia Group, we believe that travel can be hard, but it's worth every effort. That's why we take our...

**Responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Drive up selling and cross selling on top core online product with the goal to increase revenue. - Take up selling and cross on top core online product with the goal to increase revenue. - Take the extra mile to engage...

Would you like to work with a product that allows you to impact the lives of millions of people in a significant way? Are you looking for a new challenge in an exciting environment that offers the agility of a start-up but with the resources of a multinational? **The Mission**: We continue to build a culture of extraordinary customer service working...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Job SummaryThe Lodging Partner Associate role sits within the Traveler & Partner Service Platform (TPSP) in the Expedia Product & Technology division of Expedia Group. As a key member of this team, you will play a vital role in delivering exceptional service and operational excellence in the travel industry.Your primary responsibilities will include...

Answering phones from customers professionally and responding to customer inquiries and complaints. - Provide troubleshooting to ensure that customers are able to get the services that they subscribed to. - Ability to identify the root cause of the issue that the customer is facing and provide a logical solution. - Improves system performance by identifying...

**Job Responsibility: -**: - ** 1.Customer Support** - First level of direct support to customers to uphold customer service quality and satisfaction. - Update on customer enquiries on order status throughout the fulfilment order cycle (from marketplace to physical handover to 3PL). - First-level troubleshooting of issues due to system sync or incorrect...

**Work Location: Sunway, Malaysia** At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges,...

The Night Fruits Dessert and Gift Shop Retail Assistant plays a key role in ensuring exceptional customer service and maintaining the smooth operation of our fruits dessert and gift shop. As a Night Fruits Dessert and Gift Shop Retail Assistant, you will assist customers in selecting and purchasing products, handle cash transactions, maintain inventory...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

Job SummaryThe Customer Support Liaison is a critical role at Teleperformance, where you will be the primary contact for customers using our client's website shopping channel. As a key representative of our brand, you will embody the values of professionalism, empathy, and excellence in every interaction.About the RoleYou will respond to customer requests,...

Job Task - documentation and filling enquiry - greet walk in customer at front counter - personal assistance to Manager, in meeting minute - assist in meeting client for follow up or for after sales enquiry (get customer feedback on company product) - handle additional job task given by manager Requirement - Preferably to have Diploma or Degree - Ability to...

**ROLE SUMMARY**: As the Business Support Coordinator at ULD Logistics & Distribution Sdn Bhd, you will be responsible to execute and facilitate the daily operations of the company. You will be assisting to coordinate personnel and processes to achieve the effective communication, negotiation, customer-oriented approach and distribution of goods to ensure...

Key ResponsibilitiesSIA Engineering Company is seeking an Executive Assistant to support our Customer Relationship Management team.The successful candidate will be responsible for conducting customer satisfaction surveys and following up with action plans.This role requires proficiency in computer skills, including MS Office, PowerPoint, Excel, and Word.

Job OverviewAt Teleperformance, we're seeking a highly skilled Customer Success Specialist to join our team. As a key member of our client's support team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer requests, manage concerns, and provide timely information via inbound...

Senior Exec/Asst Manager, Key Account Management and Commercial Support1. Formulate and execute the overall sales effort on customer accounts in line with the company strategy and growth plans.2. Seek ways and means to retain customers through increasing customer satisfaction, improved productivity, incentives and new value add services.3. Lead the Customer...

Job ResponsibilitiesEngage customers, understand their needs and translate them into work required, and set proper expectations about delivery time.Identify issues, carry out Root Cause Analysis, troubleshoot, and translate customer needs.Focusing on resolving customer issues, not closing cases; solve the right problem for the requestor by looking beyond the...