Customer Support

Job SummaryWe are seeking a highly skilled and dedicated Customer Support Executive to join our team at CTE Computer Centre Sdn Bhd.About the RoleThis is a unique opportunity for individuals who enjoy working with customers, resolving issues efficiently, and providing excellent service.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries...

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

**DUTIES & RESPONSIBILITIES** - Responsible for providing customer support and services. - Serves as first point of contact for customer and inquiries for after sales activities. - Schedules and coordinates travel for Service Engineer to support customers. - Manage warranty record and claims during warranty period. - Handle customer complaints and work with...

At Daythree Business Services Sdn Bhd, we are committed to delivering exceptional customer experiences.The ideal candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.We are looking for a skilled and patient individual who can provide top-notch service and maintain positive relationships with...

Fewer than 40 applicants. You still have a chanceJob Responsibilities:Respond to customer inquiries via phone and email in a timely and professional manner.Resolve customer issues efficiently.Identify and escalate priority issues to the appropriate channels.Conduct training for customers using our company products.Assist and support customers in implementing...

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

Job OverviewWe are seeking a Senior Specialist, Customer Happiness to join our team at ZUS Coffee. As a key member of our customer support team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead complex customer inquiries and escalations with professionalism and efficiency.Provide...

About the Job">We are seeking a Logistics Customer Support Executive to join our team at TIME's group. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring smooth logistics operations.">Key Responsibilities">Provide customer support via phone, email, and chat.Respond to customer...

ZUS Coffee is seeking a skilled Lead Customer Support Specialist to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Key ResponsibilitiesProvide guidance and support to junior team members in resolving customer issues.Track and analyze customer service metrics...

**Key Responsibilities**: - Monitor preparation of draft K1 documentation and explanation to consignee or shipper. - Respond to Customer’s enquiry based on feedback from Customs Agent on a timely manner. - Provide administration support between Customer and Gateway team. - Ensure duty collections on shipment prior Customs Clearance. - Prepare, follow-up,...

Answering phones from customers professionally and responding to customer inquiries and complaints. - Provide troubleshooting to ensure that customers are able to get the services that they subscribed to. - Ability to identify the root cause of the issue that the customer is facing and provide a logical solution. - Improves system performance by identifying...

Job ResponsibilitiesCustomer Support:Provide direct support to customers to ensure high-quality customer service and satisfaction.Update customers on order status throughout the fulfillment cycle.Troubleshoot issues due to system sync or incorrect information uploaded into systems.Escalate complex customer enquiries to senior team members.Schedule regular...

Support service parts inventory management. - Maintain balanced inventory consistent with service requirement and targets. - Support inventory forecasting and ordering - Ensure timely parts stock-up for new models via recommendation from technical team. - Update and maintain spare parts pricing. - Process orders from parts distributors. - Support technical...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

[RN] Our client is 1 of the biggest telco in Malaysia. WHY join us? 1. Basic Salary + Allowances + Commissions (up to RM5000) 2. All benefits covered 3. Good performance to be converted to permanent The Tele Call Center Customer Support Representative is responsible for handling customer inquiries via telephone and providing information and assistance...

A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures...

Would you like to work with a product that allows you to impact the lives of millions of people in a significant way? Are you looking for a new challenge in an exciting environment that offers the agility of a start-up but with the resources of a multinational? **The Mission**: We continue to build a culture of extraordinary customer service working...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

The Night Fruits Dessert and Gift Shop Retail Assistant plays a key role in ensuring exceptional customer service and maintaining the smooth operation of our fruits dessert and gift shop. As a Night Fruits Dessert and Gift Shop Retail Assistant, you will assist customers in selecting and purchasing products, handle cash transactions, maintain inventory...

The position of Mandarin Speaker Customer Support Analyst at Daythree Business Services Sdn Bhd requires a high level of proficiency in both Chinese Mandarin and English. The ideal candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Strong analytical and...